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Tony Loeb

2181 posts
Tony Loeb, un expert reconnu de l'industrie hôtelière et du marketing digital, a gravi les échelons de sa carrière, passant de webmaster à Directeur Technique puis co-fondateur de WIHP où il participe à la création Meta I/O. Il a ensuite lancé "Experience", le premier CRM hôtelier mondial, révolutionnant l'expérience client et aidant plus de 4500 hôtels. Actuellement, il innove avec 10minhotel.com, une plateforme et une base de connaissance pour hôteliers, combinant ses passions pour l'hôtellerie et le marketing. Le site propose également un podcast informatif, "10 min pour un hôtelier", démontrant l'engagement continu de Tony pour l'innovation dans l'industrie hôtelière.

Serve Robotics to Acquire Autocado Robot Maker Vebu

🍴 Wonder is acquiring Grubhub for $650 million, with the deal including $500 million in senior notes and $150 million cash. Expected to close in Q1 2025, the acquisition will integrate Grubhub's network of over 375,000 merchants and 200,000 delivery partners with Wonder's app, which features Multi-Restaurant Ordering from 30+ restaurants. Founded by ex-Walmart U.S. eCommerce CEO Marc Lore, Wonder has raised an additional $250 million. Grubhub, operating for 20 years, has a vast delivery network and loyalty programs like Grubhub+ and services over 360 universities and 10,000 companies.
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Incognia Partners with Grubhub to Enhance Platform Security, Improve CX

🍕 Wonder is acquiring Grubhub from Just Eat Takeaway.com for $650 million, with the transaction including $500 million in senior notes and $150 million in cash, expected to close in Q1 2025. Wonder also raised an additional $250 million from new investors. Grubhub has over 375,000 merchants and 200,000 delivery partners in the U.S. Wonder, founded by ex-Walmart U.S. e-commerce CEO Marc Lore, has 28 locations in the Northeastern U.S. and plans seven more by year-end. Grubhub covers the vast majority of the U.S. population and operates a loyalty program, campus dining services at over 360 universities, and corporate accounts with more than 10,000 companies.
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Kimpton’s Formula for Success: Restaurants, Bars, and Neighborhood Connections – Anthony Torres

🍴 Anthony Torres, a top food and beverage leader, discussed Kimpton Hotels' impact on hospitality on Nov. 14, 2024. He highlighted Kimpton's role in starting the boutique hotel movement in the U.S., its distinct separation of hotel and restaurant management, and the significance of chef-driven restaurants and vibrant bars to create neighborhood hubs. Additionally, Torres emphasized the importance of local partnerships, maintaining a brand’s culture within a corporate structure, and the unifying power of hospitality.
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Hotel Technology Forum 2024 Preview: Winning the Customer

🚪 Alex Cisneros, Sanjay Sharma, and Conrad Riddle discuss guest experience and operational efficiency innovations in hospitality. Robert Marusi explains AI's role in customizing guest experiences at Hotel del Coronado. The 19th Annual Hotel Visionary Awards expanded to recognize hotel technology achievements. Cross-industry cybersecurity insights are explored for the hospitality sector. HTF's Lifetime Achievement Award panel shares strategic insights. Rohan Jani from Hyatt Hotels presents a case study on combating human trafficking. HTF's Startup Super Session introduces next-gen tech leaders. A workshop on AI and natural language search is led by Anna Jaffe and Connie Rheams of Mobi.
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Startup Spotlight: ConnectedFresh Innovates with Data-Driven Sensor Tech

💻 Jake Simon and Tushar Agrawal, former Deloitte Consulting employees, founded ConnectedFresh to offer IoT sensor solutions for monitoring critical parameters such as cooler temperatures and energy consumption in foodservice operations. In 2023, the company joined the Techstars Future of Food Accelerator with Ecolab. Clients reported major savings by avoiding losses, with a grocer and a restaurant operator saving $70,000 and $25,000, respectively. Luna Grill reduced ingredient cooling log times from 20 minutes to under 5 minutes per item, saving thousands of hours across its locations. ConnectedFresh's platform uses LoRaWAN-compatible sensors and integrates with facilities management and compliance software to enhance food safety and operational efficiency.
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Unified Office Announces EngageIQ, Its AI-Based Staff Engagement Grading Application

📅 High Hotels, a hotel management company based in Lancaster, Pennsylvania, has been collaborating with OpsTechPro (OTP), a software company, for over five years to automate workforce communications. All 13 hotels in High Hotels' portfolio use OTP's platform for various services, including housekeeping and front desk requests. The partnership aims to boost workforce performance by hundreds of percentage points within 3-5 months, with weekly progress monitoring. OTP's system tracks equipment expenses and notifies about contract renewals, and is praised for its ease of use and customization. The 2024 Lodging Technology Study highlights the importance of personalized guest experiences for loyalty, which OTP's platform supports through improved employee productivity and communication.
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American Travelers Most Likely to Book Hotel Directly, Show Strongest Commitment to Loyalty Programs

💾 High Hotels, a hotel management firm based in Lancaster, Penn., collaborates with OpsTechPro (OTP) to automate workforce communications for over five years. Leveraging OTP, all 13 hotels in High Hotels' portfolio manage maintenance, engineering, housekeeping, front desk requests, and more. Their goal is to increase workforce performance by hundreds of percentage points within 3-5 months, with weekly monitoring and strategy adjustments. The 2024 Lodging Technology Study highlights the importance of personalized guest experiences and seamless service for guest loyalty, which High Hotels aims to achieve with OTP.
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How Costa Vida Drives Fresh Customer Engagement

💾 High Hotels, a Lancaster, Penn.-based hotel management company, is utilizing OpsTechPro's platform across all 13 hotels in its portfolio for workforce communications and management tasks. The partnership, over five years strong, has expanded from initial maintenance and engineering processes to include housekeeping, front desk requests, and more. The goal is to increase workforce performance by hundreds of percentage points within 3-5 months, with weekly monitoring for strategic adjustments. OpsTechPro tailors the platform to High Hotels' needs, providing ongoing training and support, aiming to enhance operational efficiency and guest loyalty.
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Wild Island Adventure Park Streamlines Order Pickup

🏠 High Hotels, based in Lancaster, Pennsylvania, has expanded its partnership with software company OpsTechPro (OTP) to automate workforce communications across its 13 hotels. Initially focused on maintenance and engineering, the partnership now includes housekeeping inspections, front desk requests, and more. The ongoing collaboration aims to boost workforce performance significantly within 3-5 months, with weekly progress assessments. OTP's platform is tailored to hotel operations, enhancing productivity and monitoring equipment spending while being user-friendly and adaptable.
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