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Posts by author

Tony Loeb

2181 posts
Tony Loeb, un expert reconnu de l'industrie hôtelière et du marketing digital, a gravi les échelons de sa carrière, passant de webmaster à Directeur Technique puis co-fondateur de WIHP où il participe à la création Meta I/O. Il a ensuite lancé "Experience", le premier CRM hôtelier mondial, révolutionnant l'expérience client et aidant plus de 4500 hôtels. Actuellement, il innove avec 10minhotel.com, une plateforme et une base de connaissance pour hôteliers, combinant ses passions pour l'hôtellerie et le marketing. Le site propose également un podcast informatif, "10 min pour un hôtelier", démontrant l'engagement continu de Tony pour l'innovation dans l'industrie hôtelière.

InterContinental Buckhead Atlanta Appoints Kurt Schwan as Director of Sales and Marketing

  • Tony Loeb
  • 26 September 2024
This article was written by Hotel Executive. Click here to read the original article USA, Atlanta, Georgia. September 26, 2024 Intercontinental Buckhead Atlanta is proud to announce the appointment of…
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Capella Hotel Group Appoints General Managers to Helm The Brand’s 2025 Japanese Openings

  • Tony Loeb
  • 26 September 2024
This article was written by Hotel Executive. Click here to read the original article Singapore, Singapore City. September 26, 2024 Capella Hotel Group is excited to announce two new executive…
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Hilton Aruba Caribbean Resort & Casino Undergoing Multimillion-Dollar Renovation and Expansion

  • Tony Loeb
  • 26 September 2024
This article was written by Hotel Executive. Click here to read the original article Aruba, Palm Beach. September 26, 2024 Hilton Aruba Caribbean Resort & Casino is undergoing a progressive…
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Titanic Hotels Selects IDeaS G3 RMS to Maximize Revenue Across German Property Portfolio

  • Tony Loeb
  • 26 September 2024
This article was written by Hotel Executive. Click here to read the original article United Kingdom, London, England. September 26, 2024 Titanic Hotels, a leading hotel brand operating across Turkey…
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  • 3 min

Revving Up for the Future: EV Charging Drives New Opportunities for Hotels

  • Tony Loeb
  • 26 September 2024
🚗 EV Connect's 12-month benchmark study of 78 hotel properties showed an average EV charger utilization of 28%, with 73.1% of these hotels offering paid charging services. Monthly session growth rate averaged 3.3%, indicating increasing demand for EV chargers. Additionally, over half of the charging sessions came from new drivers. The top 10% of hotels on the network earned nearly $11,000 per year from charging, significantly contributing to higher revenue per available room rates (revPAR). With 10% of vehicles expected to be electric by 2030, EV charging is becoming essential for hotels to attract guests and increase retention.
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Cutting-Edge Cooling Technologies Are Reshaping Hotel Sustainability

  • Tony Loeb
  • 26 September 2024
🚧 Thermal destratification in hotels reduces energy consumption, balances room temperatures, and cuts costs. It evenly distributes air, reducing temperature differences and heat loss. Advancements include improved compressor technology, safer coolant gas, and optimal HVAC system programming. These innovations lead to more efficient energy use, lower replacement costs, and enhanced guest comfort. Purdue University's study highlights energy savings and guest satisfaction. This marks a sustainable, cost-effective future for hotel operations.
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STUDY: 60% of Consumers Fed Up with Tipping

  • Tony Loeb
  • 25 September 2024
📞 PolyAI, a voice AI company, partners with OpenTable to enhance restaurant customer service. National Restaurant Association survey revealed 62% of operators lack staff for demand, and 30-60% of calls are missed, per PolyAI data. OpenTable's network can now use PolyAI voice assistants for booking and inquiries, even outside working hours. Melting Pot, a North American fondue chain with 90+ locations, is an early adopter, seeing potential for quick implementation within three weeks. OpenTable's Integration Marketplace enables over 150+ software integrations.
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DailyPay, WorkJam Join Forces yo Bring Earned Wage Access to Frontline Workers

  • Tony Loeb
  • 25 September 2024
📈 Piada Italian Street Food partners with Sparkfly to enhance their guest loyalty program, introducing a customizable, tier-based experience with the Piada One digital engagement platform. The new system, replacing separate programs for purchases and catering, integrates with Olo for online ordering and allows guests to earn rewards based on spending, offering benefits like free entrées, drinks, and exclusive challenges. Sparkfly's integration supports a personalized customer journey, with Piada planning tier-based marketing and incentives for loyal customers.
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Former CIO at YUM! Brands to Replace IHOP’s Retiring President Jay Johns

  • Tony Loeb
  • 25 September 2024
📖 Piada Italian Street Food collaborates with Sparkfly to enhance its guest loyalty program with customizable tiers, allowing guests to earn rewards based on spending. The program, part of Piada One digital platform, integrates with CRM tools and offers flexibility in reward redemption. Jason Profitt, VP of technology at Piada, emphasizes personalization and operational control. Sparkfly, led by CEO Catherine Tabor, adds innovative functionalities with Olo integration. The revamped system replaces separate loyalty programs with a unified, points-based approach responding to customer feedback, promising faster rewards accrual for larger orders. Sparkfly also serves Chipotle, First Watch, and Bojangles with tailored tech solutions.
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The Access Group Acquires QikServe

  • Tony Loeb
  • 25 September 2024
💲 Piada Italian Street Food partners with Sparkfly to revamp its in-house developed guest loyalty program. The updated system introduces customizable tiers, allowing guests to earn rewards based on spending levels and choose from different offers. Integration with Olo via Sparkfly enhances customer experience through improved loyalty and offers. The unified Piada One platform consolidates regular purchases and catering programs, responding to feedback for a points-based system that favors higher value orders. Sparkfly brings experience from working with brands like Chipotle, First Watch, and Bojangles.
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