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Tony Loeb

2181 posts
Tony Loeb, un expert reconnu de l'industrie hôtelière et du marketing digital, a gravi les échelons de sa carrière, passant de webmaster à Directeur Technique puis co-fondateur de WIHP où il participe à la création Meta I/O. Il a ensuite lancé "Experience", le premier CRM hôtelier mondial, révolutionnant l'expérience client et aidant plus de 4500 hôtels. Actuellement, il innove avec 10minhotel.com, une plateforme et une base de connaissance pour hôteliers, combinant ses passions pour l'hôtellerie et le marketing. Le site propose également un podcast informatif, "10 min pour un hôtelier", démontrant l'engagement continu de Tony pour l'innovation dans l'industrie hôtelière.
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  • 3 min

Thayer Ventures and Derive Ventures Announce the Formation of Thayer Investment Partners (TIP)

🏨 SH Hotels & Resorts promoted two executives: Shadi Omeish as Vice President of Operations in North America, and Milton Sgarbi as Regional Vice President of Operations and Special Projects at 1 Hotel South Beach. Omeish, with over 20 years in the industry, oversees the company's properties in the U.S., Canada, and Mexico, including eight 1 Hotels, Baccarat Hotel & Residences New York, the upcoming Treehouse Hotel Silicon Valley, and future projects like 1 Hotel Austin and Seattle. Sgarbi, a veteran in hotel operations, manages 1 Hotel South Beach's 425 rooms, eight dining outlets, and other amenities. SH Hotels & Resorts is expanding globally with new projects in Melbourne, Copenhagen, Paris, and more.
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  • 1 min

Dining Out in the Age of Inflation: Savvy Consumers Stretch Their Dollars With AI-Enhanced Loyalty Programs

💲 Mo Chaar, after joining Givex in 2007, advanced from Business Development Manager to Vice President of Sales for North America, and now serves as Chief Commercial Officer. In his current role, he guides global commercial strategy and oversees North American sales teams, instrumental in the growth of Givex partnerships. His expertise spans gift cards, loyalty, and POS systems, aligning teams on pricing, products, and sales approaches, while also supporting Global Managing Directors to fulfill strategic commercial objectives.
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  • 3 min

Sonny’s BBQ Introduces Mobile App with App-Based Rewards Program

🏨 SH Hotels & Resorts announced the promotion of Shadi Omeish to Vice President of Operations in North America and Milton Sgarbi to Regional Vice President of Operations and Special Projects at 1 Hotel South Beach. Omeish, with over 20 years in hospitality, previously served as General Manager and Regional Vice President West Coast since joining the company in 2016. Sgarbi, also joining in 2016, oversees 1 Hotel South Beach's 425 rooms, 8 dining outlets, and more. The company is expanding with new projects in cities like Austin, Seattle, and Silicon Valley set to open this year, and developments in Melbourne, Copenhagen, and others underway. Baccarat Hotels & Residences is opening in locations such as Rome and Dubai, while Treehouse Hotels is launching in Silicon Valley and Manchester this year.
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Chipotle Introduces Collaborative Robots to Two Locations

📊 Fourth has launched Fourth iQ, an AI for optimizing restaurant operations. Chains like Pizza Hut and Chili’s are using it to enhance profitability and productivity. Fourth iQ features AI forecasting, real-time KPI dashboards, and is integrated with HotSchedules, PeopleMatter, and MacromatiX. Noodles & Company improved sales forecast accuracy by 20%, saving $4 million in labor, while Chili’s saved 600 labor hours weekly. Bar Louie is implementing AI to improve management and streamline operations. Fourth iQ allows easy AI integration for restaurants.
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Checkmate Introduces New Loyalty, Marketing Solution

📊 Fourth has launched Fourth iQ, an AI for optimizing restaurant chains' workforce and inventory for increased profitability and productivity. Key clients like Pizza Hut, Noodles & Company, and Chili’s benefit from AI forecasting and real-time KPI dashboards. Fourth iQ has helped Noodles & Company improve sales forecasting accuracy by 20%, saving $4 million in labor costs, while Chili’s saved 600 labor hours weekly. Bar Louie aims to integrate AI for streamlined operations across its 63 locations. Fourth iQ integrates with HotSchedules, PeopleMatter, and MacromatiX, part of Fourth’s solutions suite.
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  • 3 min

PAR Technology Renames Core Products

📊 Fourth has launched Fourth iQ, an AI tool for restaurants to enhance operations, profitability, and user experience. Pizza Hut, Noodles & Company, and Chili’s benefit from AI forecasting for scheduling and inventory, including a Real-Time KPI dashboard. Fourth iQ is part of Fourth’s solutions like HotSchedules, PeopleMatter, and MacromatiX. Noodles & Company's sales forecasting improved by 20%, saving $4 million in labor costs, while Chili’s saved 600 weekly labor hours. Bar Louie, with 63 locations, is also adopting Fourth iQ to streamline operations.
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Guesty Extends its AI Capabilities with New Tools for Property Managers

📊 Fourth recently announced the release of Fourth iQ, an AI for optimizing workforce and inventory in restaurants. Major chains like Pizza Hut, Noodles & Company, and Chili’s benefit from AI forecasting and Real-Time KPI dashboards. Noodles & Company increased sales forecasting accuracy by 20%, saving $4 million in labor costs, while Chili’s saved 600 weekly labor hours nationally. Bar Louie, with 63 locations, is integrating AI for enhanced managerial effectiveness and operational efficiency. Fourth iQ integrates into Fourth's existing solutions, aiming to make AI adoption simple for restaurant chains.
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Loyalty in Action: How Oliver Hospitality Is Engaging Guests and Boosting Signups

🏨 Oliver Hospitality, founded in 2009, launched the "Invited by Oliver" loyalty program and achieved 9,200 signups in three months. The brand operates properties in the Southeast and California, focusing on personalized experiences for guests. The tech for the program was developed with Amadeus, complementing existing tools and managed in-house for customer engagement. Success metrics include new member signups and booking actualization rates, aiming for all guests to become members. The program integrates with Infor HMS PMS for front desk efficiency. Key advice: involve all departments early and allow plenty of time for implementation.
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