Posts by author

Tony Loeb

2181 posts

Tony Loeb, un expert reconnu de l'industrie hôtelière et du marketing digital, a gravi les échelons de sa carrière, passant de webmaster à Directeur Technique puis co-fondateur de WIHP où il participe à la création Meta I/O. Il a ensuite lancé "Experience", le premier CRM hôtelier mondial, révolutionnant l'expérience client et aidant plus de 4500 hôtels. Actuellement, il innove avec 10minhotel.com, une plateforme et une base de connaissance pour hôteliers, combinant ses passions pour l'hôtellerie et le marketing. Le site propose également un podcast informatif, "10 min pour un hôtelier", démontrant l'engagement continu de Tony pour l'innovation dans l'industrie hôtelière.

4 min

Integration of Mews and Duetto Reaches More Than 600 Hotels

💸 Hospitality industry faces a high employee turnover rate, estimated between 70-80%. Hospitality America, led by Corporate Director of Operations Justin Deyo with 20 years of experience, addresses this issue through mentorship, aiming to create a culture of value, support, and empowerment. Mentors will convey guest service protocols and best practices to mentees. Statistics show 90% of mentored workers feel content, mentoring increases promotion chances by five times, and 76% of workers believe mentorship is essential for career success. Since the pandemic, mentoring initiatives have increased by 30%. Hospitality America's mentors embody the company's PEACH culture to foster success. CEO Ben Campbell emphasizes mentorship's role in career progression and leadership development within the hospitality industry.

2 min

Flowing Smarter: How Real-Time Data is Revolutionizing Water Management in Hospitality

💧 Effective water management is crucial for facilities like hotels and fitness centers, utilizing real-time data monitoring to maintain optimal water conditions—pH levels, chlorine concentration, and temperature. VivoAquatics offers a dashboard for tracking water usage, identifying inefficiencies, and supporting proactive maintenance, which can lead to reduced operational costs and environmental impact. Submetering advances precision in management, providing detailed data for specific water system sections, aiding in sustainability and cost savings. Predictive analytics using historical data forecast future usage, optimizing maintenance scheduling and minimizing guest disruption.

4 min

Deconstructing Cyberattacks: Your Guide to Post-Incident Forensic Analysis

💻 Post-incident forensic analysis aids businesses in learning from cyberattacks to bolster future defenses. It involves identification and containment using tools like SIEM, collection of data logs, analysis to determine intruders' methods, and detailed reporting, which can take weeks to months. Best practices include regular SOC audits, penetration testing services, leveraging AI-driven technologies like UBA, and fostering a strong cybersecurity culture. Nazy Fouladirad, President and COO of Tevora, emphasizes its importance for secure business environments.

2 min

Hotel Effectiveness by Actabl Unveils New Labor Trends, Advanced Scheduling Features for 2024

🍞 Porto's Bakery & Café, established in 1976 by Rosa Porto, partners with Tillster to upgrade its digital ordering system. Serving over 2 million guests monthly across six Southern California locations, with a seventh to open in Downtown Disney Anaheim in 2025, Porto's is celebrated for Cuban treats and voted Best Bakery by the Los Angeles Times. Tillster will enhance the online experience for Porto's, which also offers nationwide shipping of its popular pastries and cakes through Porto's Bake at Home.

2 min

HungerRush Adds UberEats Integration

💰 Nashville-based Twice Daily, part of Tri Star Energy, saw a 225% sales increase after incorporating Paytronix Order and Delivery with their mobile app and loyalty program, between January 23 and December 22, 2023. Alongside, the brand experienced a 55% monthly boost in orders and a 95% rise in unique customers. Tri Star Energy, founded in 2000, operates over 200 convenience stores and 20 White Bison Coffee shops across 17 states.

2 min

C-Store Leans Into Digital Ordering, Loyalty to Drive Food Service Sales

💰 Twice Daily, a Nashville-based convenience store, saw a 225% sales increase after integrating Paytronix Order and Delivery into its loyalty program. Between January 23 and December 22, 2023, the company also had a 55% monthly lift in orders and a 95% increase in unique customers. The Twice Daily & White Bison Rewards app combines loyalty with online ordering. Tri Star Energy, the parent company, operates over 200 stores in 17 states and owns 20 White Bison Coffee shops in Tennessee and Alabama.

2 min

Curbit, Microsoft Collaborate on AI Solution for Restaurants

🤝 Nashville-based Twice Daily, a convenience store brand by Tri Star Energy, saw a 225% increase in sales dollars after adding Paytronix Order and Delivery and a custom app to its loyalty program. This surge occurred from January 23 to December 22, 2023, alongside a 55% monthly lift in orders and a 95% increase in unique customers. The Twice Daily & White Bison Rewards app has improved the purchasing process by integrating loyalty with online ordering. Tri Star Energy, founded in 2000, owns over 200 c-stores and supplies fuel across 17 states.

2 min

Shake Shack Rolls Out Autonomous Robot Delivery

This article was written by Hospitality Technology. Click here to read the original article Twice Daily, the Nashville-based convenience store brand owned by Tri Star Energy, has achieved a 225%…

2 min

Flybuy’s Newest Tech Prevents Pickup Location Mistakes

💰 Nashville-based Twice Daily, a Tri Star Energy brand, saw a 225% sales increase from January 23 to December 22, 2023, after integrating Paytronix Order and Delivery with its loyalty program. The integration also led to a 55% monthly increase in online orders and a 95% rise in unique customers. Tri Star Energy, established in 2000, operates over 200 convenience stores and supplies fuel across 17 states. The company also owns 20 White Bison Coffee shops in Tennessee and Alabama.

2 min

Satisfi Labs and carbonhouse Unveil a Partner Integration that Conversationalizes Website Data for Live Events and Venues

🍞 Porto's Bakery & Café, established in 1976, is partnering with digital solutions expert Tillster to enhance online ordering. Serving over 2 million guests monthly across six Southern California locations, with a seventh to open in Downtown Disney, Anaheim, in 2025. Porto's was voted Best Bakery by the Los Angeles Times and offers nationwide shipping through Porto's Bake at Home. Tillster's technology aims to streamline operations and improve customer engagement for Porto's vast clientele.

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