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Tony Loeb

2181 posts
Tony Loeb, un expert reconnu de l'industrie hôtelière et du marketing digital, a gravi les échelons de sa carrière, passant de webmaster à Directeur Technique puis co-fondateur de WIHP où il participe à la création Meta I/O. Il a ensuite lancé "Experience", le premier CRM hôtelier mondial, révolutionnant l'expérience client et aidant plus de 4500 hôtels. Actuellement, il innove avec 10minhotel.com, une plateforme et une base de connaissance pour hôteliers, combinant ses passions pour l'hôtellerie et le marketing. Le site propose également un podcast informatif, "10 min pour un hôtelier", démontrant l'engagement continu de Tony pour l'innovation dans l'industrie hôtelière.
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  • 4 min

Inside Scout Living: The Scalable Tech Stack Powering a New Kind of Stay

💻 In April 2025, Scout Living, a flexible-stay concept, launched at Atlanta’s Ponce City Market. It caters to mobile professionals with tech-powered amenities like keyless locks, virtual check-in, and high-speed Wi-Fi. Placemakr COO Ryan Rickabaugh highlights its tech-forward platform using integrations with open APIs. Core KPIs include guest satisfaction and Net Promoter Score. Scout Living offers private, tech-enabled meeting spaces and flexible furniture, focusing on a seamless, frictionless guest experience.
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  • 3 min

Making the Guest Journey Smarter—And the Hotel Stack Simpler

💻 During HITEC 2025, Amadeus leaders Jill Boegel and Joe Spirito discussed tech shifts in hospitality. They emphasized flexible, API-driven CRS platforms for personalization and scalability, benefiting both luxury and mid-market hotels. Amadeus integrates AI into forecasting and booking to enhance efficiency and demand management. Future goals include real-time 1:1 guest personalization, leveraging data for a tailored experience. The focus remains on practical tools that improve service and operational decision-making.
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  • 3 min

Friendly’s Franchisee Acquires Parent Company BRIX Holdings

💸 Amol Kohli, a Friendly's franchisee, acquired BRIX Holdings LLC in Dallas. BRIX brands include Friendly's, Clean Juice, and more. Kohli, managing over 30 Friendly's since 2009, becomes Chairman. BRIX, led by CEO Sherif Mityas, plans national expansion, targeting Georgia, the Carolinas, and Texas. The acquisition marks Friendly's 90th anniversary. In 2025, BRIX opened new locations and awarded eight franchise agreements. Legal representation included Dilworth Paxson LLP for buyers and Gibson, Dunn & Crutcher LLP for sellers.
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  • 2 min

B&B HOTELS Expands Cvent Partnership to Capture European Corporate Travel Market

🎶 HCN and Stingray are collaborating to stream 20 channels of licensed music on HCN's in-room tablets for hotels. This service is free for hotels due to HCN’s ad-supported platform, with audio ads playing after every three songs. Stingray offers a wide range of music genres, enhancing guest experience. Kevin Bidner, CEO of HCN, highlights this as a first for legal in-room music streaming, while David Purdy, CRO of Stingray, emphasizes the value in enhancing guest stays.
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  • 2 min

ProposalPath Launches AI Assistant to Generate Hotel Sales Proposals in Seconds

🎵 Hotel Communication Network (HCN) and Stingray have partnered to offer hotels 20 genre-diverse music channels on in-room tablets. 🎵 This service, free to hotels, is ad-supported with audio ads every three songs. HCN covers all licenses and royalties—no hotel costs. Guests can enjoy multitasking while listening. CEO Kevin Bidner calls this a "major evolution in guest experience," while David Purdy, CRO of Stingray, sees it as enhancing relaxation and guest satisfaction.📱
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  • 3 min

Maria Rivera Joins Starbird as Chief Executive Officer

🍴 Friendly's franchisee Amol Kohli acquired BRIX Holdings LLC, including Friendly's®, Clean Juice®, and more, in 2025. BRIX remains headquartered in Dallas. Kohli, since 2009, owns 30+ Friendly's on the East Coast and plans expansion into Georgia, the Carolinas, and Texas. In 2024, BRIX saw positive same-store sales, and in 2025, opened several locations. Eight new franchises are underway. Sherif Mityas continues as CEO. Legal representation: Dilworth Paxson LLP for buyers, Gibson, Dunn & Crutcher LLP for sellers.
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  • 2 min

Amex GBT Boosts Hotel Emissions Tracking with Expanded Chooose Partnership

🎵 Hotel Communication Network (HCN) partners with Stingray, offering 20 genre-diverse music channels on HCN’s in-room tablets. Guests enjoy curated playlists with ads after every three songs, at no cost to hotels. All licenses and royalty fees are covered by HCN's ad-supported platform. Kevin Bidner, CEO of HCN, highlights this as a first in legally streaming music in hotel rooms. This Canadian partnership enhances guest experience, combining tech and entertainment.
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