Posts by author

Tony Loeb

2181 posts

Tony Loeb, un expert reconnu de l'industrie hôtelière et du marketing digital, a gravi les échelons de sa carrière, passant de webmaster à Directeur Technique puis co-fondateur de WIHP où il participe à la création Meta I/O. Il a ensuite lancé "Experience", le premier CRM hôtelier mondial, révolutionnant l'expérience client et aidant plus de 4500 hôtels. Actuellement, il innove avec 10minhotel.com, une plateforme et une base de connaissance pour hôteliers, combinant ses passions pour l'hôtellerie et le marketing. Le site propose également un podcast informatif, "10 min pour un hôtelier", démontrant l'engagement continu de Tony pour l'innovation dans l'industrie hôtelière.

2 min

Gen Z Breaks the Mold: Hotel Search and Loyalty Are Being Rewritten

🚧 Hospitable launched a fully automated Security Deposit feature that combines deposit collection, guest identity verification, and chargeback protection into a single workflow. This marks the first integration of these services without extra tools. Hosts set deposit amounts; the system automates the rest. Chargebacks are resolved within a day. Hospitable charges a flat 2% per deposit. Founded in 2016, Hospitable automates guest messaging and optimizes rental management.

3 min

Revenue Strategy Is Growing Up. Here’s What Comes Next.

💸 HITEC 2025 highlighted evolving hotel revenue strategies, focusing on profitability across departments with AI integration. Former Duetto CEO, David Woolenberg, noted the shift from traditional RMS to comprehensive profit platforms. Fragmentation in systems remains a challenge, necessitating smarter AI alerts for $10,000 decisions. Clean data is crucial, especially for diverse operations. Olly Lynch, SVP Global Marketing, emphasized margin-aware tools over mere revenue growth, spotlighting ROI demands amid rising costs and labor constraints.

4 min

The AI Revolution in Hospitality Isn’t Plug-and-Play—It Has to Be Built from Within

💻 Josh Graham, Head of Market Development at Cloudbeds, highlighted AI's potential at HITEC 2025, focusing on the need for robust infrastructure over mere innovation. He emphasized the importance of integrating hotel tech systems to transform data into actionable insights. Current fragmentation in tech systems limits AI's effectiveness. Graham advocates for AI that acts, not just reports, and believes solutions should be developed within the industry to address unique hospitality challenges.

2 min

Hospitable Launches First Fully Automated Security Deposit Feature with Built-in ID Checks and Payout Protection

💰 Hospitable has launched an automated Security Deposit feature, integrating deposit collection, guest ID verification, and chargeback protection. This seamless process begins when a reservation is confirmed, automating deposit requests and verifications. Guests must complete ID checks before check-in. Hospitable charges a flat 2% per security deposit. Issues during stays are resolved quickly, often within a day. Launched in 2016, Hospitable continues to innovate, offering comprehensive, automated property protection.

2 min

Duetto and The Hotels Network Partner to Boost Direct Hotel Bookings and Optimize Marketing Spend

🎮 Chuck E. Cheese, celebrating nearly 50 years, launches "Chuck’s Arcade" for adults and lifelong fans, blending retro and modern gaming experiences. Locations are open in 10 locations across eight states, including Kansas City, Missouri, featuring unique artwork and a full menu. Expect iconic games like Ms. Pac-Man and new ones, overseen by animatronic characters. Exclusive merchandise is available, making each visit special. CEO David McKillips emphasizes the expansion as a tribute to Chuck E. Cheese's legacy.

Reviewpro Reputation Enhances AI Responses to Boost Hotel Efficiency and Personalization

2 min

Technoheaven Launches Next Generation Global Bed Bank Platform

🎲 Chuck E. Cheese launched 10 Chuck's Arcade locations across eight states, including Kansas City, Missouri, as it nears its 50th anniversary. These arcades blend modern and retro games like Ms. Pac-Man and Donkey Kong, with animatronic characters overseeing each venue. Locations include St. Petersburg, Trumbull, Oklahoma City, Tulsa, Victor, Buford, El Paso, Nashua, Salem, and St. Louis. This new concept targets adults with nostalgic ties and features unique game lineups and retro-themed merchandise.

3 min

‘One Big, Beautiful Bill’ Signed into Law

💰 President Trump signed the "One Big, Beautiful Bill" into law on July 4. The bill, praised by the National Restaurant Association and AHLA, supports the $1.4 trillion restaurant industry, employing over 15 million people. It includes a "No Tax on Tips" provision, with $25,000 deductions for tipped servers and $12,500 for overtime pay, effective from 2025 to 2028. Tax reliefs include a 20% QBI deduction, full expensing, and family leave credits to spur growth and innovation.

1 min

A Deep Dive into Nékter Juice Bar’s Digital Overhaul

📱 Nékter's tech refresh features a redesigned mobile app with real-time POS data integration. Location-specific menus reduce ordering errors. The CMS-powered app allows for faster content and promotion updates—three times quicker, bypassing app store approvals. Improvements include clearer menus with images, enhancing user experience. The app has received 30,000 5-star reviews, showcasing guest satisfaction.

1 min

(12) Post | LinkedIn

📈 LinkedIn offers a seamless registration and login experience with options for personalized security verification. The platform supports multiple social join options and integration features like Google GSI and Time Stone, enhancing user accessibility. Log in via https://www.linkedin.com to access personalized professional networking tools. For business page creation, LinkedIn provides guidance through a dedicated help section. Already a member? Sign in to stay connected with your network.

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