Posts by author

Tony Loeb

2181 posts

Tony Loeb, un expert reconnu de l'industrie hôtelière et du marketing digital, a gravi les échelons de sa carrière, passant de webmaster à Directeur Technique puis co-fondateur de WIHP où il participe à la création Meta I/O. Il a ensuite lancé "Experience", le premier CRM hôtelier mondial, révolutionnant l'expérience client et aidant plus de 4500 hôtels. Actuellement, il innove avec 10minhotel.com, une plateforme et une base de connaissance pour hôteliers, combinant ses passions pour l'hôtellerie et le marketing. Le site propose également un podcast informatif, "10 min pour un hôtelier", démontrant l'engagement continu de Tony pour l'innovation dans l'industrie hôtelière.

5 min

HITEC 2025: Hotel Internet Services Rebrands at Touchstone 1

📷 At HITEC 2025 in Indianapolis (16-17 June), PPDS unveils the Philips Unite LED 6000 Series, a 135” foldable, height-adjustable display. This energy-efficient model, ideal for hotel lobbies and conference spaces, utilizes Chip on Board technology and a fine 1.5mm pixel pitch for clear visuals. It features motorized height adjustment and an ultra-low standby mode of less than 0.5 watts. The display is compatible with Android 11 and includes integrated System on Chip for app installation.

5 min

HITEC 2025: PPDS Debuts135” Foldable and Height Adjustable Philips Unite LED 6000 Series All in One display

LED Display Launch 📺 PPDS unveiled the 135” Philips Unite LED 6000 Series at HITEC 2025 in Indianapolis, 16-17 June. This foldable, height-adjustable display targets hospitality, offering energy efficiency with under 0.5 watts standby mode. Inspired by Oracle Red Bull Racing, its design ensures mobility, fitting through doors and lifts. Features include motorized height adjustment and a single-box installation. Powered by Android 11, it offers native app integration, eliminating external media players. Philips Wave cloud management enhances control and efficiency.

1 min

Inntopia Integrates with Stayntouch

🏖 Resorts using both Inntopia Marketing Cloud and Stayntouch can merge data across systems for a seamless experience. Inntopia's GM, Trevor Crist, highlights the benefits of integrating Stayntouch’s features with their booking and CRM solutions. This allows guests to book lodging and activities like lift tickets and spa reservations in one transaction. Reid Webster from Stayntouch emphasizes their cloud-based PMS facilitating these integrations, enhancing revenue opportunities and guest satisfaction.

3 min

Hotels Expand Adoption of OPERA Cloud as Cloud-Based PMS Gains Traction

💸 Aptech launches TVNG, a budgeting and forecasting tool for hotels, featuring non-Excel interface and over 60 standard reports. TVNG integrates actual data from PVNG for blended forecasts and supports strategic planning with long-term projections. Demonstrations are scheduled for HITEC 2025, June 17-19, at Indiana Convention Center, Indianapolis, booth #3000. TVNG offers flexible budgeting, accurate cost analysis, and self-service reporting, allowing finance teams to manage planning from a central location.

3 min

HITEC 2025: UrVenue Launches UrResort

💻 Aptech launched TVNG, a budgeting and forecasting solution for hotels, empowering finance managers with an intuitive interface. TVNG integrates with Excel, offering flexible budgeting and over 60 standard reports. It features two forecasting options and self-service reporting. Aptech will demonstrate TVNG at HITEC 2025, June 17-19, Indiana Convention Center, Indianapolis, booth #3000. TVNG aims to enhance decision-making, strategy alignment, and financial insight for hotel organizations.

1 min

Personalized Salads, Predictive Trends: Inside Just Salad’s AI Strategy

💻 Early last year, Silverman appointed an AI director to enhance guest- and employee-facing capabilities. They aimed to create a guest-facing AI insulated from issues commonly associated with large language models, such as errors and security vulnerabilities. To achieve controlled AI outputs, they implemented a templated approach that aligns guest preferences with menu offerings. This method uses AI to match flavors while avoiding traditional text-input chatbots, ensuring a secure and precise interaction with the menu.

3 min

Connect, Curate, Customize: Teamwork and Technology Turn Outdoor Experiences into Unforgettable Adventures

🌄 Travelers are booking shorter, weekend trips due to rising costs and global events. The U.S. outdoor recreational economy is valued at $887 billion, with outdoor adventure tourism growing 15.3% annually through 2033. Motto by Hilton Bentonville in Arkansas provides hyper-local experiences to enhance guest satisfaction, partnering with 37 North Expeditions for customized outdoor adventures. Personalized, eco-conscious travel is gaining popularity, with hotels advised to invest in local partnerships and sustainable practices to meet evolving guest expectations.

3 min

Cloudbeds Announces Data Automation Agreement with STR

💻 VSR will debut the next-generation VAIA® at the HITEC show in Indianapolis, Booth 3214. This multimodal AI voice assistant, designed for hotels, provides 24/7 multilingual service, integrating with PMS, POS, and MCP systems. VAIA reduces front desk workload, boosts revenue via upsells, and enhances guest satisfaction with seamless communication. Deployment takes days, requiring minimal IT resources. Built with cloud-native architecture, VAIA ensures PCI, GDPR, and HIPAA compliance, supporting platforms like AWS, Azure, and Google Cloud.

3 min

Access Hospitality Launches First Agentic AI Booking Engine to End Decision Overload

💬 VSR introduces VAIA® at HITEC in Indianapolis, Booth 3214. VAIA, a multimodal AI voice assistant, enhances guest satisfaction and hotel efficiency. Available in multiple languages, it handles queries via voice, text, chat, and email without app downloads. VAIA integrates with PMS, POS, and over 7,000 apps for seamless operations. It's deployable in days, reduces front desk workload, and boosts revenue through upselling. VAIA is PCI, GDPR, and HIPAA compliant, ensuring secure guest data management.

3 min

Canary Technologies Raises $80M Series D

📱 VSR's VAIA® launches at HITEC in Indianapolis, Booth 3214. VAIA is a multimodal AI assistant for hotels, offering 24/7 service across voice, text, chat, and email. It enhances guest satisfaction and efficiency with multilingual support and integration with Quore, PMS, and POS systems. Deployment takes days, lowering front desk workload and boosting revenue with upsell opportunities. VAIA features MCP Integration for access to 7,000+ apps, supports compliance standards, and provides a real-time dashboard for insights.

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