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Tony Loeb

2181 posts
Tony Loeb, un expert reconnu de l'industrie hôtelière et du marketing digital, a gravi les échelons de sa carrière, passant de webmaster à Directeur Technique puis co-fondateur de WIHP où il participe à la création Meta I/O. Il a ensuite lancé "Experience", le premier CRM hôtelier mondial, révolutionnant l'expérience client et aidant plus de 4500 hôtels. Actuellement, il innove avec 10minhotel.com, une plateforme et une base de connaissance pour hôteliers, combinant ses passions pour l'hôtellerie et le marketing. Le site propose également un podcast informatif, "10 min pour un hôtelier", démontrant l'engagement continu de Tony pour l'innovation dans l'industrie hôtelière.
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  • 1 min

Seen and Heard at NRA 2025: Vendors’ Perspectives

📱 Michael Sien and Niko Papademetriou from Qu highlight tech innovations at the NRA show. With startups focusing on back-of-house solutions like inventory and supply chain, the industry sees a shift. Jace Kovacevich of Dish.io identifies increased traffic as 2025's primary restaurant challenge. Dish.io, in South Hall, introduces a marketing platform using QR codes to engage guests and boost return visits, stressing the importance of mobile presence with users spending 5-6 hours daily on phones.
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  • 2 min

Cisco: Agentic AI to Handle 68% of Tech Vendor Support by 2028, Transforming Customer Experience

🛩 DoorDash and Wing launched drone delivery in Charlotte, NC. Customers within four miles of The Arboretum Shopping Center can order from local and national restaurants like Matcha Cafe Maiko and Panera Bread. This follows their 2022 Australia launch and US expansions to Southwest Virginia and Dallas-Fort Worth. The service aims to redefine local logistics and enhance customer experiences. Eligible addresses can access the service via the DoorDash app, with live tracking provided for deliveries.
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