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Tony Loeb

2181 posts
Tony Loeb, un expert reconnu de l'industrie hôtelière et du marketing digital, a gravi les échelons de sa carrière, passant de webmaster à Directeur Technique puis co-fondateur de WIHP où il participe à la création Meta I/O. Il a ensuite lancé "Experience", le premier CRM hôtelier mondial, révolutionnant l'expérience client et aidant plus de 4500 hôtels. Actuellement, il innove avec 10minhotel.com, une plateforme et une base de connaissance pour hôteliers, combinant ses passions pour l'hôtellerie et le marketing. Le site propose également un podcast informatif, "10 min pour un hôtelier", démontrant l'engagement continu de Tony pour l'innovation dans l'industrie hôtelière.

SONIFI Deploys LG Smart Hotel TVs Embedded with Google Cast Software

  • Tony Loeb
  • 25 March 2025
🚢 PPDS, provider of Philips Professional Displays, will attend Seatrade Cruise Global 2025 in Miami from April 7-10, marking a business expansion. The event, at the 500,000ft² Miami Beach Convention Center, is celebrating its 40th anniversary and expects over 600 exhibitors and 11,000 visitors. PPDS will showcase Philips MediaSuite TVs, designed for the maritime market, at booth 4405. The cruise industry is booming, with over 35 million cruise vacationers expected in 2024 and a projected market value of $15.1 billion by 2028, up from $7.67 billion in 2022. Philips MediaSuite, the leading hotel TV in Western Europe, offers sizes from 24” to 65” and features such as integrated Google Cast™. PPDS' portfolio also includes digital signage, interactive displays, and energy-efficient solutions, aligning with sustainability efforts in the cruise industry. PPDS supports Mercy Ships and received a commendation in the 2025 TUI Sustainability Impact Progress Award.
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HT Talks Tech: SJ Sawhney, co-founder and president, Canary Technologies

  • Tony Loeb
  • 25 March 2025
🏨 Canary Technologies, an authority on generative AI in hospitality, introduced its AI Voice platform for hotels. The platform addresses industry issues like missed calls and the need for 24/7 guest interaction. With over 20,000 hotels including Marriott, Hilton, and Wyndham using its solutions, Canary has been influential in advancing AI in hospitality. Attitudes towards generative AI shifted 18 months ago when it became a practical tool. Hotel brands like BWH Hotels and Wyndham, with 80% of guest messages handled by AI, are embracing the technology, along with independent hotels. The industry is at a crossroads, deciding whether to build or buy AI tools, and the impact of these decisions will be evident in the next 3-5 years.
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Christopher Sebes: A Legacy of Innovation in Restaurant Technology

  • Tony Loeb
  • 25 March 2025
💻 Christopher Sebes leads the Technology Practice at Results Thru Strategy and advises startups like Hellometer, GoTab, Bite Ninja, and TRAY POS. In 2006, Sebes developed the first graphical drive-thru timer and sold it to Hyperactive Technologies. As an advocate for open standards, he serves on the Restaurant Technology Network's Board of Governors, promoting industry-wide standards to enable restaurants to integrate different tech solutions seamlessly.
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Anacove Debuts AI-Enabled Connected Hotel Thermostats

  • Tony Loeb
  • 25 March 2025
🔥 Anacove, a developer of AI-enabled energy management solutions, introduced the Anacove Smart Thermostat for hotels to reduce energy costs and maximize guest comfort. The IoT device monitors room conditions, integrates with existing Wi-Fi and HVAC systems, and is maintenance-free with Internet updates. In tests with IHG Hotels, the thermostat proved effective, leading to a 50% reduction in HVAC energy usage. It's part of a suite including Staff Safety Alerts, Toilet Leak Detectors, and Asset Tracking Services. Hotels using Anacove products typically see ROI within 12 months, with the potential for a 6-month payback in high energy cost areas. Anacove aims to help hotels save on average more than $2 billion annually in the US.
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  • 1 min

WATCH: Making Data Actionable for AI with a Unified Data Platform

  • Tony Loeb
  • 24 March 2025
📊 At the 30th anniversary MURTEC 2025, Hospitality Technology interviewed Niko Papademetriou, Co-Founder and SVP of Qu. They discussed AI, data, and restaurant industry challenges. Qu, with its slogan "beyond POS," focuses on unified commerce for mid-market and enterprise restaurant brands, enhancing fast casual and quick-service chains. Key discussions included restaurant challenges (50s), benefits of a unified data platform (2:20), system integration (2:30), implementation (4:00), and a case study on Golden Corral (4:55).
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HungerRush Expands AI Capabilities with AI Reply for Feedback

  • Tony Loeb
  • 24 March 2025
🛠 Anacove, an AI-enabled energy management solutions developer for the hotel industry, launched Anacove Smart Thermostat as part of a suite including Staff Safety Alerts, Toilet Leak Detectors, and Asset Tracking Services. Their smart thermostats, tested over two years with IHG Hotels as a preferred vendor, are designed for 21st-century energy management with IoT capabilities. These devices offer up to 50% HVAC energy savings while maintaining guest comfort. Hotel owners can expect a return on investment within 6-12 months. Anacove's solutions aim to reduce the $2 billion annual cost incurred by U.S. hotels in energy, water, and labor expenses.
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Sauce Debuts AI-Powered Restaurant Customer Retention Tool

  • Tony Loeb
  • 24 March 2025
💻 Anacove, a developer of AI-enabled energy management solutions for hotels, introduced Anacove Smart Thermostat and related services like Staff Safety Alerts and Asset Tracking. The Smart Thermostat, tested for two years by major hotels like IHG, offers centralized control, energy cost savings, and enhanced guest comfort. Anacove's IoT devices can reduce HVAC energy usage by up to 50% and deliver ROI within 6-12 months. The complete portfolio aims to cut energy, water, and labor costs, which exceed $2 billion annually in the U.S.
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  • 2 min

Restaurant Technology M&A Ripe for Consolidation in 2025, 2026

  • Tony Loeb
  • 24 March 2025
💰 In 2025, PAR Technology acquired Delaget and, in 2024, Task Group for $206 million and Stuzo for $190 million. Shift4 purchased Revel Systems for $250 million in May 2024, Vectron Systems in June, and Givex in August. The Access Group, expanding in North America, acquired Paytronix Systems in November 2024, QikServe in September, and SHR Group in June. In 2023, they also acquired Guestline and ResDiary, enhancing their position in the hospitality technology sector.
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Leveraging Real-Time Data: How Restaurants Are Turning Insights into Action

  • Tony Loeb
  • 24 March 2025
📊 At MURTEC 2025, Clark Matthews from El Pollo Loco, Tom Seeker of Ziggi’s Coffee, and Meredith Laurans of SPB Hospitality discussed leveraging real-time data for restaurant operations. El Pollo Loco uses real-time insights for labor compliance and sales competitions between locations. Krystal Restaurants aims for data standardization for a unified view, while Ziggi’s Coffee analyzes weather data for promotional planning. The panel highlighted the importance of data collection, standardization, and actionable insights for operational efficiency and profitability. AI and automation are tools for data analysis, with Ziggi's employing Microsoft-based automation for centralized data warehousing.
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  • 1 min

How Hotelatelier Used Reputation Management to Drive Growth

  • Tony Loeb
  • 24 March 2025
In 2014, Hotelatelier  created a Customer Centricity department to place the guest at the center of strategic actions and decisions. They cultivated a reputation-focused culture, setting service standards and KPIs that…
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