Travel Weekly Group Ltd - 10 Minutes News for Hoteliers - Page 112

1 min

TTI names Jon Pickles to lead organisation

📌 Jon Pickles elected as new chairman of Travel Technology Initiative, succeeding Tim Wright on January 1. Pickles, with extensive experience in travel technology, aims to expand TTI's initiatives like TTIcodes, TTIplaces, TTIrooms, increase revenue and membership. Actively involved for over 2 years, he'll promote innovative technology at the Spring Conference on March 19 at Holiday Inn London - Regents Park.

3 min

Guest Post: Elevating every mile -…

📌 In 2024, an election year with economic challenges, the Travel Prediction 2025 report surveyed travelers from 33 countries, revealing wellness and comfort as top travel priorities. Singapore Changi Airport was highlighted for its appealing facilities. Over one-third (34%) of travelers look for airports with enticing amenities, while 60% seek improved pre-departure facilities. Wellness trends such as body vibration therapy (56%) and red light therapy (52%) are in demand, with 67% planning to continue treatments post-vacation. Nearly half of neurodivergent travelers (49%) have had negative experiences due to a lack of accommodation for their needs, and 68% would appreciate more sensory rooms, while 74% desire noise-blocking options. The industry sees these evolving preferences as an opportunity for transformative travel experiences by 2025.

1 min

PKFARE integration with ZentrumHub enhances…

🏨 PKFARE, a global travel product aggregator, has partnered with hotel booking API provider ZentrumHub. The collaboration grants travel sellers access to over 650,000 hotel properties via ZentrumHub’s API. The deal aims to expand distribution reach, enhance pricing intelligence, and facilitate AI-driven searches with minimal integration effort. ZentrumHub’s CEO, Abhinav Sinha, and PKFARE’s SVP, Jason Sui, express optimism about the growth potential and technological innovation the partnership promises.

1 min

Accelya enjoys record-breaking corporate…

✈️ Accelya, an airline retailing software firm, reported a record day for corporate New Distribution Capability (NDC) bookings on January 7. The company saw a 146% year-over-year increase in corporate NDC volumes for 2024 compared to 2023. Tye Radcliffe, Chief Customer Success Officer, indicates 2025 as pivotal for NDC adoption in corporate travel, highlighting the industry's shift towards modern retailing technologies and customer-centric approaches. Accelya's FLX ONE platform supports this transformation.

1 min

Oasis Travel selects emerchantpay as its…

💰 emerchantpay, a global payment service provider founded in 2002, partners with Oasis Travel, a near 40-year-old independent travel agency in Northern Ireland. Oasis Travel will use emerchantpay's advanced solutions like Pay by Link, MOTO payments, and smartPOS PAX A920 terminals to enhance customer payment experiences across their high street branches and multiple channels, aiming for efficient, secure transactions and operational streamlining.

2 min

HiJiffy rolls out Campaigns Manager solution

📢 HiJiffy, a conversational AI hospitality firm, launched its Campaigns Manager tool to enhance guest communication automation by integrating with a hotel’s Property Management System (PMS). The AI-driven platform can send messages via WhatsApp or SMS and includes SMS fallback for areas with poor internet. Tiago Araújo, CEO of HiJiffy, emphasizes its utility for operational efficiency and personalized guest engagement. It offers targeting, dynamic messaging, and an analytics dashboard, boasting a 99% message delivery and 84% open rate during tests. The tool is free for HiJiffy clients with Premium and Enterprise plans.

2 min

Travelport releases second State of Modern…

✈ Travelport released its "2025 State of Modern Retailing Report," signaling critical travel industry trends: transparency demand, new subscription models, and AI advancements. Nearly half (44%) of consumers cited travel companies for "consumer washing," with 45% for credit card companies. 47% see Fintech simplifying finances, but 56% find airline offers confusing. 56% also feel overwhelmed by content choices. Subscriptions gain traction, with eDreams ODIGEO's 6.5 million Prime subscribers. 35% would consider travel subscriptions in 2025. AI trust is high in travel; 42% of consumers trust travel brands with AI, and 58% use AI in their lives. Jen Catto, Travelport's CMO, emphasizes the importance of simplicity, transparency, and trust.

2 min

Club Quarters rolls out digital wallet…

🔔 Club Quarters, a hotel brand, now allows guests to use digital wallet-enabled mobile room keys across all its properties in the US and UK. This is a first for a hotel chain to implement such technology at all locations. The system includes Vostio Access Management by Vingcard, offering enhanced security with data encryption. Digital keys activate upon electronic check-in and work on both Apple and Android devices without unlocking the phone. Additionally, the digital key can access the hotel's fitness center and update automatically for extended stays. Club Quarters CEO John Paul Nichols emphasizes the move towards digital keys for improved convenience and security. Physical key cards remain available.

1 min

Air Europa expands Amadeus partnership to…

🚀 Air Europa expands partnership with Amadeus to deploy "Amadeus Value Cars" on its website, becoming the first airline to offer passengers access to multiple car rental options across thousands of global locations. According to Jesús Nuño de la Rosa, CEO of Air Europa, this move aims to provide travelers with more options and satisfaction. Francisco Pérez-Lozao Rüter, President of Hospitality at Amadeus, highlights the partnership's role in diversifying Air Europa's offerings and ensuring a seamless journey. Amadeus' research emphasizes the importance of self-service technology for airlines.

1 min

Travelport appoints Andrew Jordan as new…

🏢 Travelport, a UK-based travel tech firm, appoints Andrew Jordan as CPTO. Previously CTO at Elemental Materials Technology and leadership roles at Carlson Wagonlit Travel, NEP Group, NBCUniversal, and Thomson Reuters. Co-founded Beyond Analysis and was CIO at dunnhumby. Greg Webb, CEO of Travelport, highlights Jordan's expertise in technology platforms and innovation to advance their tech strategy. Jordan is tasked with furthering Travelport's mission to simplify the travel industry with transformative technology.

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