Travel Weekly Group Ltd - 10 Minutes News for Hoteliers - Page 119

6 min

Big Interview: Accelya on the ‘when and…

🛫 McKinsey predicts NDC could deliver $45 billion to the airline industry by 2030, with IATA aiming for full NDC adoption by then. Accelya powers over 50% of global NDC transactions, witnessing 30% average NDC adoption among its customers, with some reaching 70%. Corporate travel's NDC bookings surged 157% year-over-year. Europe initially led NDC adoption with Lufthansa Group, Finnair, and Air France/KLM, while the U.S. sees significant progress with American Airlines and Delta. Accelya has 50,000+ active agencies, partners with AWS, and is backed by Vista Equity Partners.

1 min

Servantrip expands into Italian market…

📍 Servantrip, a B2B platform for activities and transfers, expands into Italy by partnering with WayPlans, a B2B platform for travel agencies. The collaboration gives WayPlans' clients access to over 750,000 activities and transfers, and provides Servantrip’s partners with bookings from WayPlans’ 2,600+ sales points. Davide Rossi, CEO of WayPlans, and Manuel Núñez, CEO of Servantrip, affirm the partnership will enhance value and connect to the global network.

2 min

Travelport extends Cathay Pacific…

✈ Travelport, a global GDS and travel technology firm, has renewed its multi-source distribution agreement with Cathay Pacific. The integration of Cathay Pacific’s NDC content into Travelport+ is expected to launch within the coming months. This will allow agents to compare the airline's NDC and non-NDC offers in one view, enhancing the retailing experience in the travel industry. The partnership emphasizes customized product offerings and reliable service delivery.

3 min

Guest Post: Travel’s consumer loyalty…

💳 PayPal research indicates that a complicated or lengthy checkout process causes 22% of shoppers to abandon their purchases. Online booking platforms and payment methods have reshaped the travel industry, but outdated payment experiences hinder customer loyalty. E-wallets play a crucial role in retaining customers, allowing the collection of points and cashback for future bookings. In travel marketplaces, split payment functionalities through embedded payments distribute transaction funds to multiple stakeholders, fostering trust and loyalty.

2 min

Traveltek reveals TProfile partnership for…

📅 Traveltek and TProfile, Travolution Awards 2024 winner for Best Technology Product, announce a strategic partnership to enhance CRM and documentation software capabilities of Traveltek customers. The initial proof of concept will be launched before Christmas, with further system synchronisation expected in the new year. The integration aims to reduce duplicate entries, administrative errors, and increase efficiency for travel agents and tour operators. Strong demand for the collaboration has been reported with pilot customers already showing interest.

2 min

New Hostaway report reveals shake-up in STR…

📈 Hostaway's 2024 STR Market Report surveys over 300 property managers in 51 countries, identifying a shift in challenges from technology to growth and scaling complexities. Cleaning and maintenance ranked second in concerns. Climate change impacts soared as a worry, cited 24 times more than the previous year, affecting 8% of respondents. Economic issues dropped out of the top eight concerns. AI use for decision-making and dynamic pricing strategies increased by 45%. Economic volatility concerns have receded behind immediate operational threats. 📊

1 min

Saudi travel solutions firm Almatar signs…

📆 Almatar Group signed a Memorandum of Understanding with the Saudi Conventions & Exhibitions General Authority (SCEGA) at the International MICE Summit 2024 (IMS24), becoming an official travel solutions provider for Saudi Arabia's MICE sector. Almatar, an Alliance Partner to IMS24, aims to support the Kingdom's vision to be a global hub for business and cultural events. CEO Faisal Al Rajhi sees this as a step towards enhancing the nation's MICE industry. The company offers comprehensive travel solutions for events like LEAP and the World Defense Show.

4 min

Top travel threats in 2025

🚬 World Travel Protection reported a 17% increase in emergency evacuations and repatriations over the last year. Severe weather incidents affecting their travelers rose by nearly 50% compared to 2023. Cyberattacks on mobile devices tripled in Q1 of 2024, yet 45% of mobile users lack security solutions. Assistance calls increased by 18% from last year. Predictions suggest 2024 could be the hottest year on record, following 2023. Misinformation and evolving scams pose additional risks, while kidnapping remains a threat in unstable regions.

2 min

United integrates Apple’s new share item…

📦 United Airlines introduces Apple's AirTag location sharing through its app to expedite misplaced luggage recovery. The feature, part of iOS 18.2*, allows customers to securely share the location of their AirTags with United's customer service team. More than 99% of customer bags have successfully traveled with their owners this year, but the new feature aims to improve the experience when issues arise. United's Chief Customer Officer, David Kinzelman, highlights the added peace of mind for travelers. The shared location data expires after seven days for privacy and security.

2 min

SITA partners with Romania’s Cluj Avram…

🛫 SITA and Romania's Cluj Avram Iancu International Airport have signed a Letter of Intent for a partnership focused on improving operational efficiency and sustainability. The collaboration will include pilot projects and proof of concept initiatives, such as streamlining airport processes, enhancing passenger flow and baggage handling, and improving energy efficiency. SITA's President for Europe, Sergio Colella, emphasized innovation for smarter, sustainable travel, while Cluj Airport's CEO, David Ciceo, valued the partnership for technological advancement in line with sustainability goals. The agreement also features R&D, joint workshops, and a commitment to reducing airports' ecological footprints.

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