Travel Weekly Group Ltd - 10 Minutes News for Hoteliers - Page 123

1 min

UGC travel videos get up to nine times more…

🏖️ NaviSavi's trial indicated user-generated content (UGC) achieves up to 9x more click-throughs than professional videos. Leveraging this, they launched the first B2B platform for vertical travel-only UGC short-form videos. The platform offers access to 125,000+ geolocated videos from over 180 countries, created by 5,000+ creators, simplifying the marketing process for travel brands by eliminating the need to negotiate with numerous influencers.

2 min

Tour company Gray Line signs global…

📌 Gray Line has partnered with TripAdmit to launch TipDirect, an innovative digital tipping and AI review platform. The solution facilitates mobile tips and reviews for guides, enhancing guest engagement. TipDirect offers multiple touchpoints, including NFC cards and QR codes, and uses ChatGPT for AI-assisted review collection. Aimed to improve services across Gray Line’s global network in over 700 locations on six continents, this collaboration underscores a commitment to elevating the customer experience.

2 min

Sabre is now offering Emirates NDC content

📍 Sabre Corporation, a global travel technology provider, partnered with Emirates to distribute NDC offers, enhancing real-time, personalized content for travel agencies. Sabre's integration of NDC offers through its Sabre Red 360 and GetThere applications allows agencies and corporate buyers to access Emirates' dynamic pricing, ancillaries, and tailored solutions. The collaboration aims to improve booking experiences and offers comparability, aligning with traveler preferences. Recent additions to Sabre's NDC distribution include Air Canada, Etihad Airways, and Hawaiian Airlines.

1 min

Reed & Mackay welcomes new Chief Revenue…

📃 Reed & Mackay appointed Kieran Hartwell as the global Chief Revenue Officer, bringing 25 years of expertise to the company. Hartwell will oversee worldwide revenue-generating departments and align Sales and Marketing teams. Reporting to Group CEO Fred Stratford, he aims to develop strategies for new market segments and optimize go-to-market models. Hartwell has a history of C-suite roles in the travel industry. Reed & Mackay is expanding in Europe, APAC, Middle East, and North America.

2 min

Best and worst airlines of 2024: AirHelp…

✈ Brussels Airways was awarded the title of "world’s best airline of 2024" by AirHelp, which ranked 109 leading airlines based on punctuality, customer opinion, and claim processing, using data from 1 January to 31 October 2024. Brussels Airways scored 8.12 overall with 8.7 in claim processing. Qatar Airways followed closely with a score of 8.11. United Airlines and American Airlines both scored 8.04. Tunisair was rated the worst with 3.63, and UK's Virgin Atlantic led at 30th with 6.94, while British Airways improved to 33rd with 8.3 in customer opinion.

1 min

Zurich acquires AIG’s global personal…

🛫 Zurich Insurance Group acquired AIG’s personal travel insurance and assistance business for $600 million with an additional potential earn-out payment, positioning itself as a major global travel insurer. The deal involves AIG’s Travel Guard and combines it with Zurich's Cover-More Group, now operating under Zurich Cover-More brand. New HQ in the US, David Fike as CEO, and the acquisition expands Zurich's global market share in a sector worth $20 billion in gross written premiums, serving over 20 million customers annually and partnering with over 200 distributors. Zurich's SST ratio was affected by 5 percentage points.

2 min

CDS Groupe acquires Italy’s top resource…

💰 CDS Groupe, a French hotel booking and payment solutions leader, has acquired SIAP, an Italian company providing ERP software to over 1,000 TMCs. The acquisition aims to consolidate CDS Groupe's EU business travel dominance, with SIAP remaining autonomous. CDS Groupe, led by CEO Ziad Minkara, targets €1 billion in hotel bookings by 2027, with further expansion plans, including the Anglo-Saxon market. SIAP's Methodica solution will be integrated into CDS Groupe's services, enhancing its corporate client offerings.

2 min

Travelogix and MIDAS Travel sign multi-year…

📅 Travelogix and MIDAS Travel have entered a multi-year contract to enhance travel data and reporting solutions for SME and global clients. Travelogix will provide MIDAS Travel with the Analytix reporting platform, DataValet, and DataShare modules, and a new AI integration from a BETA testing group. Travelogix won "Technology Innovation for Data and Reporting" by Business Travel News Europe, while MIDAS celebrated its 25th anniversary. The partnership aims to support MIDAS' growth strategy and optimize cost efficiency and service excellence for clients.

2 min

RMS Cloud appoints new CMO to strengthen…

📈 Sandrine Zechbauer, with over 16 years’ experience in travel and hospitality tech, is appointed as Chief Marketing Officer (CMO) for RMS Cloud, a leading property management software provider. She previously held senior roles at British Airways, Etihad, Air France, Sabre, and was Senior Director at Khoros. Zechbauer will lead global marketing, focusing on brand awareness in EMEA, APAC, and the Americas, supporting RMS Cloud’s strategic growth and market presence. RMS Cloud serves over 7,000 properties across 70 countries and has been established for 40 years.

2 min

GoNexus Group launches new Global DMC…

🏆 GoNexus Group launches Global DMC Network, appoints Javier Arévalo as Managing Director. The division to expand NexusTours' reach through local affiliate partnerships, promoting innovation and responsible tourism. The network currently operates across key destinations in Latin America and the Caribbean, integrating partners into a global distribution system, ensuring service excellence, and sustainable practices.

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