Travel Weekly Group Ltd - 10 Minutes News for Hoteliers - Page 59

2 min

AirHelp reveals top Irish airports and…

✈️ In July and August 2024, over 26,500 flights departed Irish airports, with 29% facing disruptions. Ireland West Airport Knock had a 44% disruption rate, while Dublin Airport saw 70% on-time departures, with 53,000 passengers eligible for EC 261 compensation. Potential rule changes could reduce compensation-eligible passengers by 60%. Cork to Amsterdam flights had a 95% punctuality rate, while flights to Adnan Menderes Airport faced 57% disruptions. Nordic destinations showed fewer disruptions with up to 86% on-time flights.

2 min

TravelPerk launches new medical and baggage…

🛡 TravelPerk's research highlights that 44% of business travelers lack official company travel insurance. In the UK, 62% of employees have company-provided coverage, compared to 51% in Germany. TravelPerk launched a new medical and baggage insurance product for European business travelers, addressing issues like uncovered medical incidents (30%) and lost luggage (39%). The insurance, available via the TravelPerk Platform, offers comprehensive protection powered by battleface, ensuring seamless coverage for global business travels.

2 min

Travel companies choose AIntensify to boost…

💻 AIntensify, over the last six months, secured six major clients, including MeinSchiffberater and Leitner Reisen, to meet the rising demand for AI tools in travel. The platform offers real-time insights and seamless integration across channels, enhancing service and efficiency. CEO Markus Stumpe noted a strong appetite for AI. AIntensify plans to expand into banking, insurance, and energy, hiring domain experts to tailor solutions. This move supports automation and customer intelligence demands.

2 min

Proximus Global insights reveal a boost in…

📶 Awareness of eSIMs is low in the US, UK, and China, with only 33% of consumers globally aware. A YouGov survey of over 6,500 adults shows 52% of US respondents are unaware of eSIM technology. China leads in usage, with 27% having tried it. Despite this, 49% of consumers are open to using eSIMs for travel, with higher interest in the UK (56%) and China (60%). Companies like Revolut and Carrefour are already offering travel eSIM services.

2 min

Hubby eSIM is Sunweb’s provider of choice…

🌏 Sunweb, a major tour operator, partners with Hubby to provide eSIM-based internet access in 200+ destinations, enhancing travel experiences for customers from the Netherlands, France, Belgium, Germany, UK, Sweden, and Denmark. Customers traveling to Turkey, Tunisia, Morocco, and Egypt can use their regular mobile numbers without roaming charges. The 1GB eSIM is activated upon arrival, offering a simple solution for connectivity through Sunweb’s branded app.

3 min

Hotels prioritise direct bookings but lack…

📈 Direct bookings and online agency bookings represent 21% of total hotel bookings. Data from December 2024 to March 2025 across 21,000 properties in 310 cities shows 20% through global distribution systems, 19% from walk-ins/groups, and 18% via direct calls. Marketing teams now use third-party agencies, with 66% on social media and 57% on digital marketing. Hotels face challenges with data integration and demand tracking; 80% of them spend up to two days weekly on manual reporting. AI investment is a low priority.

2 min

CIM Travel Group to see a changing of the…

🏠 Richard Singer becomes the new President of the UK-based CIM Travel Group on 1 July, succeeding Richard Carrick, who served for 15 years. Carrick's leadership was pivotal in the group's success. Keith Cartwright, Chair of CIM Travel Group, praised Carrick’s contributions. Singer aims to enhance learning and development for travel marketers and organize events. The Travel Marketing Awards will occur on 9 July, continuing the group's commitment to excellence in travel marketing.

2 min

Sojern and HotelKey roll out real-time…

📱 Sojern and HotelKey partnered in April 2024 to enhance hotel guest experiences by integrating real-time feedback into HotelKey's PMS. This innovation lets hotels address issues immediately, boosting service and efficiency. Deployment is underway across HotelKey’s 16,000 hotels, including Red Roof. This advancement, supported by AI responses, is set to revolutionize hospitality feedback loops, enhancing guest satisfaction and operational efficiency, and will be showcased at HITEC and HSMAI 2025.

2 min

A3M expands country information with…

📈 A3M Global Monitoring integrates Riskline's real-time travel advisories into its Country Information product to offer corporate clients enhanced risk insights. A3M provides structured risk assessments for every country using over 40 subcategories rated on a five-level scale by analysts. Riskline's AI-powered, real-time reports cover emerging crises like political unrest and health emergencies. Allianz noted 800+ anti-government protests across 150+ countries since 2017, with 160+ in 2024, highlighting the demand for dynamic risk management.

1 min

TAP Air Portugal engages TransPerfect to…

✈️ TransPerfect partners with TAP Air Portugal to translate digital content into 12 languages using GlobalLink technology. TAP operates from Lisbon, connecting over 90 destinations, aiming to enhance multilingual communication for millions of travelers. GlobalLink, integrated with Adobe Experience Manager and Salesforce Connect, simplifies and accelerates content delivery. Sara Walter de Freitas, TAP's Digital Director, emphasizes meeting customer expectations, while TransPerfect's President, Phil Shawe, underscores commitment to supporting TAP and Portugal.

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