Travel Weekly Group Ltd - 10 Minutes News for Hoteliers - Page 58

2 min

Holidaymakers embrace last-minute planning,…

📱 Net Affinity's data for Q1 2025 reveals a 7% rise in smartphone bookings in the UK, USA, and Republic of Ireland. In April 2025, 59% of Irish bookings were made via smartphones, up from 52% in 2024. Last-minute bookings (within 7 days) increased by 4%. While Irish-originating bookings fell by 2%, UK and Northern Ireland saw a 7% rise, and USA bookings dropped by 4%. Mobile optimization remains crucial for hotels.

Majority of travellers prefer experiences…

📅 68% of travellers now favor hotels offering personalized experiences over traditional loyalty programs. Among Gen Z, this preference rises to 83%. A Mews survey found 71% of high-income earners also value tailored experiences. Only 24% of travellers find hotel rewards most valuable. Frustrations with traditional programs include quick expiration (28%) and blackout dates (24%). 88% will return with consistent service, while poor service (62%) deters loyalty. Hospitality must transition from transactions to personal connections.

1 min

Cryptorefills launches Coinbase pay for…

🚀 Cryptorefills, a platform for spending cryptocurrency, has launched Coinbase Pay for booking flights and hotels globally, offering faster and gas-free checkouts. Now live, the service connects to over 300 airlines and a million hotels, facilitated by Triple-A. It supports over a dozen cryptocurrencies including Bitcoin and Ethereum. With options like Binance Pay and KuCoin Pay, it aims to enhance borderless, bankless travel payments, providing seamless transactions for crypto users worldwide.

1 min

Focus announces joint venture with customer…

💻 Focus Travel Partnership, the top UK consortium for SME TMCs, partners with Front, an advanced customer service platform. Starting Q3 2025, this collaboration introduces an AI-driven, omnichannel communication platform to enhance customer service for Focus TMC Partners. Endorsed by the Focus Innovation Group, this move is praised by Craig Klemp, VP at Front, and Tony Edge, Business Solutions Manager at Focus, for its potential to drive workflow efficiencies and elevate customer experience.

2 min

ForsaTEK 2025 is all about driving greater…

🚀 In 2025, Emirates Group hosted ForsaTEK in Dubai, highlighting AI, robotics, and IoT in aviation. The forum featured 40+ showcases, including autonomous drones and AI-enabled systems. ForsaTEK was opened by Sheikh Ahmed bin Saeed Al Maktoum. Notable innovations included Transguard's autonomous robotics and dnata Cargo's drone systems. The event also launched the Afkar app and showcased the automation of visa validation. A pitch zone featured 13 startups, enhancing engagement and innovation within the group.

2 min

AirHelp reveals top Irish airports and…

✈️ In July and August 2024, over 26,500 flights departed Irish airports, with 29% facing disruptions. Ireland West Airport Knock had a 44% disruption rate, while Dublin Airport saw 70% on-time departures, with 53,000 passengers eligible for EC 261 compensation. Potential rule changes could reduce compensation-eligible passengers by 60%. Cork to Amsterdam flights had a 95% punctuality rate, while flights to Adnan Menderes Airport faced 57% disruptions. Nordic destinations showed fewer disruptions with up to 86% on-time flights.

2 min

Etraveli Group’s fraud prevention…

🛬 Global technology provider Etraveli Group and Mastercard Gateway have partnered to enhance fraud prevention in the travel industry. This collaboration integrates Etraveli's PRECISION, a travel-focused risk management solution, with Mastercard's secure global payments network. PRECISION handles multibillion-dollar transactions in over 200 territories and supports over 30 payment methods. The partnership aims to deliver accurate fraud detection and seamless payment experiences, empowering travel merchants globally and reducing fraud-related challenges.

1 min

Visit Group acquires hospitality tech…

💻 Visit Group, a Swedish travel tech company, acquired Iceland-based GODO, enhancing leadership in the Nordic region. The acquisition includes Travia, a real-time supplier connection platform. A €100 million investment from PSG Equity in early 2024 aims to accelerate growth. Richard Wiegmann is now CEO, succeeding James Dixon, who is now COO. This strategic move aims to improve direct sales, distribution, and guest experiences in the hospitality industry.

3 min

Guest Post: Travel automation is a growth…

🛡️ Travel companies often claim to automate processes, but many only use tools that support manual processing. True automation removes repetitive tasks, freeing staff for more value-added roles. This mindset shift from cost-cutting to resilience allows agencies to handle demand fluctuations without hiring pressure. Automation should start with simple, high-volume tasks to build confidence. It supports stability amidst unpredictability, letting staff focus on growth rather than routine tasks.

3 min

SilverDoor details increased demand for…

📊 November 2023, SilverDoor launches a free Carbon Calculator covering 20,000 units across 27 countries. Demand for sustainability data rises, with clients prioritizing accommodations offering carbon emissions reporting. The tool helps analyze carbon footprints, comparing emissions from serviced apartments versus hotels using Cornell's Benchmarking Index. Clients can view CO2e data, explore savings, and assess sustainability features. Siân Ellis, Sustainable Procurement Lead, highlights emissions data as vital for Scope 3 reporting and business operations.

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