Travel Weekly Group Ltd - 10 Minutes News for Hoteliers - Page 83

2 min

Fliggy launches AI assistant to drive…

📱 Fliggy, an online travel services platform, introduced 'AskMe', an AI travel assistant, developed with Alibaba Group, emulating professional travel consultants. 'AskMe' uses proprietary data and Alibaba's Qwen AI for personalised itineraries, operating 24/7. It features real-time, bookable itineraries, live pricing for flights, hotels, and attractions with budget-adjustment capabilities. Additionally, it supports voice commands and generates visually rich itineraries with interactive maps, also allowing for social media sharing.

2 min

Dubai’s Arabian Travel Market to gather…

🏠 At the Arabian Travel Market (ATM) 2025, running from 28 April to 1 May in Dubai, AI's role in advancing travel will be highlighted. AI and machine learning capture about two-thirds of global tech investment deals in travel since 2020. Danielle Curtis, ATM Exhibition Director, promises visionary speakers and innovative solutions in booking and data analysis. Cassie Kozyrkov, ex-Google AI expert, will discuss AI adoption in travel on the opening day.

2 min

Accelya launches FLX ONE Cargo platform

📦 Accelya launches FLX ONE Cargo, a cloud-native platform, to enhance airline cargo operations with AI and machine learning on AWS Cloud. The platform aims for better capacity planning, overbooking strategies, cargo space utilization, and reduces costs. FLX ONE Cargo enables real-time operations, digital connectivity, and offers to settlement lifecycle support. Tim Reiz, the Chief Product & Technology Officer at Accelya, emphasizes the necessity for modern infrastructure in the air cargo industry. The API-first architecture of FLX ONE Cargo complies with IATA standards, including ONE Record.

2 min

Cloudbeds launches an innovation hub

🏨 Hospitality tech management company Cloudbeds launched Cloudbeds Labs to accelerate AI-driven operations in the hospitality industry. The hub introduces Signals, the first causal AI platform for revenue and marketing optimization with 96%+ forecast accuracy up to 180 days out, and Engage, an AI voice concierge offering 24/7 multilingual support and the ability to complete voice-driven bookings. The solutions aim to tackle OTA commissions, labor costs, and improve operational efficiency and guest experience.

1 min

Mews introduces multi-currency cross-border…

💸 European software company Mews launches a new Multicurrency feature to enhance payment experiences and boost hotel revenues. Available now in Europe with a global release scheduled for later this year, the feature integrates into Mews' automated payments platform, offering transparent pricing in guests' preferred currency. A beta program with over 100 hotels showed a 43% adoption rate. Hotels gain by keeping a share of conversion fees, while guests avoid hidden bank charges.

2 min

Majority of short-term rental hosts are…

🏠 Nearly 80% (79.7%) of independent short-term rental (STR) hosts won't hire property management companies in the next year due to high costs (82.2%) and preference for control (58.4%). Over 12.5% returned to self-management after dissatisfaction with traditional management services. They value direct guest interaction (63.7%), higher profitability without management fees (54.7%), and flexibility (48.8%). Technology is crucial for 96.8% of hosts, as tools like Hospitable's software, founded in 2016, enable efficient management, with features like 90% automated guest messaging and synchronized calendars.

1 min

Infobip welcomes new EMEA Director of…

💸 Mirza Bukva, with nearly a decade at Infobip, was appointed as Director of Operator Partnerships for EMEA (Europe, Middle East, and Africa). He previously enhanced connectivity and monetized telecom products as Head of Telecom Partnerships for Africa. Bukva will manage key operator relationships, align solutions with market needs, and drive revenue growth, positioning Infobip as a trusted partner in the telecom ecosystem.

2 min

Beth Freedman joins MMGY as UK Executive VP…

📍 MMGY, a renowned travel marketing agency, appointed Beth Freedman as UK Executive Vice President and Managing Director. Freedman, with senior experience in UK and USA, previously CEO of Dentsu X UK, managed over £250 million in billings. She aims to enhance MMGY's integrated marketing in the travel and tourism sector by leveraging over 40 years of proprietary audience research and innovative technologies. Her expertise in media and creative will contribute to the agency's vision and growth.

2 min

Qingming Festival in China brings new…

🏖️ Fliggy, a Chinese online travel platform, disclosed trends from the Chinese Spring Festival and Qingming festival, highlighting a surge in luxury getaways, domestic flights, and hotel bookings. 4- and 5-star hotels saw the fastest growth. Popular destinations included Shanghai, Beijing, Hangzhou, Guangzhou, Shenzhen, Chengdu, along with outbound favorites like Japan, South Korea, Hong Kong SAR, Thailand, and Singapore. Austria, Hungary, the Netherlands, Saudi Arabia, Denmark, Uzbekistan, Norway, Georgia, Germany, and Brazil experienced rapid booking increases. Notably, outbound bookings for departures 2 days before holidays rose 20% year-on-year; overseas attraction tickets went up by 56%, international cruises by 172%, and international train tickets by 293%. Domestic car rentals increased by 33%, with train ticket bookings soaring over 200%. Traveler spending grew by almost 5% year-on-year, and car rental duration averaged 3.1 days, up 41% year-on-year. Fliggy's Vice President Zhang Chen anticipates the demand for nature-centric getaways to continue throughout the year.

4 min

AI, personalisation, distribution and…

📈 At ITB Berlin, Sabre's audience poll led by Scott Wilson revealed: 72% believe in the necessity of both direct and indirect travel distribution; 49% agree the industry struggles with personalization at scale, while 51% disagree; 65% say companies not embracing AI will lose their competitive edge within three years; and 90% think travelers won't pay more for sustainability. An Expedia study showed travelers check up to 277 pages before booking. The global AI market is projected to reach $1.8 trillion by 2030, and AI could increase data center power demand by 165% by decade's end. Despite 75% of travelers wanting to be sustainable, only 6-13% consider it in bookings.

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