Market Trends

Shiji collaborated with Techtalk.travel and Hotelschool The Hague to create a chart mapping out the history of travel technology, focusing on significant educational and association events, global tech developments, and hotel industry-specific technology. The research highlights that the hotel industry often adopts consumer-level technology before it becomes widely available, with a direct impact on guest experience. The article lacks specific dates, locations, or statistical information to extract, but it was published on May 24, 2021, and the content was last modified on November 10, 2021.

Hotels are shifting to a relationship-focused model, utilizing data and mobile technology to provide personalised guest experiences. By integrating systems like PMS, CRM, and POS, and creating Single Guest Profiles, hotels can meet the evolving expectations of various demographics, ensuring tailored services and enhancing guest satisfaction and loyalty.

Près d'un tiers des Américains ont travaillé à distance pendant leurs vacances sans en informer leur patron, selon une étude réalisée par Mews et OnePoll. L'étude, menée entre le 30 janvier et le 8 février 2024 auprès de 2000 personnes,, révèle que les employés américains planifient de plus en plus de voyages où ils allient travail et loisirs, avec un intérêt croissant pour les hôtels proposant des technologies comme l'entrée sans clé et des dispositifs intelligents en chambre.