Marketing

🏨 In Tampa, Florida, Red Roof opened HomeTowne Studios Tampa – Airport with Dhruv Management, featuring 124 extended-stay suites, modern amenities, and designed for long-term stays. The hotel showcases a new prototype for updated guestroom aesthetics and operational efficiency. Dhruv Management and Dhruv Development are constructing another HomeTowne Studios in Bradenton and plan four more properties. The Tampa hotel is strategically located near major attractions and airports TPA and PIE.

🍕 Perrine, a French-American eatery at the Pierre Hotel in Manhattan, launched in 1930, introduces an Indian menu honoring The Pierre Grill's Indian cuisine offered from the 1940s-1970s. Executive Chef Michael Mignano unveiled nine new dishes, drawing inspiration from Taj Hotels' Indian heritage. The menu, which may expand based on guest feedback, includes modern and traditional Indian dishes like dhaba chicken curry. The Pierre, known for seasonal and sustainably sourced menus, may incorporate Indian dishes into its main offerings.

🏡 Located in Cornwall, the Bedruthan Spa Hotel offers stunning Atlantic Ocean views and is close to Mawgan Porth beach. It is family-friendly and dog-friendly, providing amenities like dog beds and a dog washing station. The hotel features a cocktail bar, spacious rooms with sea views, and a spa with a hydro pool and various treatments. Dining options include The Ogo and The Wild Café, which use locally sourced ingredients. The hotel is recommended for a luxurious coastal retreat with options for the whole family, including pets.

🐶 The AHLA survey in 2016 found 75% of hotels had pet accommodations. Sonesta International Hotels increased its pet-friendly efforts, launching the PAWS program in 2022. My Place Hotels has a pet-friendly standard across all 71 properties since 2012. Sonesta acquired Red Lion Hotels Corp. for $90 million in 2021. The full PAWS program will extend to legacy RLH brands in 2025. JW Marriott Desert Springs in California revised its pet policy in February 2024. Finmasters reported Americans spent $136.8 billion on pets in 2022, with $147 billion expected in 2023, and $150.6 billion anticipated in 2024. Sonesta’s fees include a flat $75 for full-service hotels and a minimum of $75 up to $150 for extended stays. Two dogs up to 50 pounds each are allowed per guestroom at JW Marriott Desert Springs, with a $150 non-refundable fee and a $20 daily fee. No fees for service animals are charged. Some hotel brands, like Motel 6, Red Roof Inn, and Kimpton Hotels, do not charge pet fees at all.

📌 Thousands of companies shifted to remote work, prompting changes in business travel. On August 23, 2024, it was noted that travel managers and hotels are adapting their services for in-person team meetings. Administrative assistants increasingly manage meeting logistics, and some hotels now offer a dedicated contact point for business clients' changing needs. 🏨

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📦 More than 70% of hotel revenue traditionally comes from room bookings, but ancillary services can contribute up to 30% of total revenue. With profit margins shrinking due to Online Travel Agencies (OTAs) and competition, hotels are encouraged to leverage ancillary services like airport shuttles, food and beverage, wellness and spa, event spaces, pet-friendly offerings, local tours, in-room entertainment, transportation, retail spaces, fitness facilities, and loyalty programs to diversify income and enhance guest experiences. Ancillary services boost profits, cater to various preferences, and help hotels stand out, driving repeat business and building loyalty.

🏨 PRABHASH BHATNAGAR discussed hotel operations, which run continuously 24/7, focusing on managing check-ins, check-outs, catering to diverse guests, and optimizing occupancy. The information was published on May 4, 2021.

💳 On August 21, 2024, Expedia Group introduced the Expedia Virtual Card (EVC) to streamline payments for hotels and property managers. The EVC, a single-use credit card, ensures prompt payment within 1-2 days of guest check-out. The card enhances cash flow, reduces administrative tasks, and provides security by being tied to specific reservations. Hoteliers can easily implement EVC through Partner Central or their Property Management System.