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2632 posts
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  • 4 min

Hotel folio: what it is and examples

  • Jessica Freedman1
  • 10 July 2025
What is a hotel folio? A hotel folio – sometimes called a guest folio or master folio – is a master document that tracks all financial transactions related to a guest’s stay.…
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  • 4 min

Hotel cancellation policy: The ultimate guide

  • Jessica Freedman1
  • 8 July 2025
What is a hotel cancellation policy? A hotel cancellation policy defines the rules for canceling or changing a reservation, and what fees or penalties may apply. One of the most…
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  • 2 min

Saboteurs!

  • Mark Fancourt
  • 5 July 2025
It’s a disturbing problem I see everywhere: the lack of discipline in our industry’s technology adoption. Promising programs, initiatives meant to propel us forward, get systematically undermined by ill-considered decisions.…
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  • 5 min

Hotel newsletter: Complete guide with examples

  • Jessica Freedman1
  • 3 July 2025
What is a hotel newsletter? A hotel newsletter is an email marketing tool designed to help create and nurture your relationship with existing and potential customers, enhance brand loyalty, and…
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Hotel profitability: Your guide to boosting profits in hospitality

  • Maciej Czajka
  • 27 June 2025
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  • 4 min

Hotel concierge: everything you should know

  • Jessica Freedman1
  • 26 June 2025
What is a hotel concierge? A hotel concierge handles guest requests and spends their time making sure that hotel guests have everything they need to make the most of their…
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  • 1 min

Rhodes: A Detailed Tourism Assessment

  • panadvert
  • 24 June 2025
This article was written by Panadvert. Click here to read the original article Staff performance emerges as the standout strength, with an average score of 9.17 — the highest among all…
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  • 1 min

The Power of UGC for Hotels: Authenticity That Drives Engagement

  • panadvert
  • 23 June 2025
This article was written by Panadvert. Click here to read the original article 1 Create “Instagrammable” Spaces Design photogenic spots (lobbies, pool views) that practically beg to be shared. 2…
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Multiple hotels, one system: How multi-property management simplifies daily operations

  • Maciej Czajka
  • 18 June 2025
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  • 2 min

Profitroom and ResDiary join forces to boost UK hotel and pub F&B revenue

  • Hotel Speak
  • 17 June 2025
Award-winning booking platform, Profitroom and specialist restaurant reservation technology provider, ResDiary have announced a strategic partnership. The integration will enable hotel and pub groups using Profitroom to access ResDiary’s intuitive…
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