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How Radisson Hotel Group Cut Review Response Time in Half
Based on automation rules within the tool, the hotel’s General Manager (GM) receives an alert when a negative guest review is published. If a response is posted within the time…
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Radisson Hotel Group Selects Shiji’s ReviewPro | Shiji Group
Radisson Hotel Group selects Shiji’s ReviewPro for Guest Experience Automation™ solution to improve the digital guest experience through the unique AI-driven chatbot messaging solution for the hospitality industry. Barcelona, Spain,…
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Palmetto Dunes Resort Adopts Shiji’s Concept for Golf Operations
With more than 20 years in the industry, Concept, a Shiji Group brand, has recently announced that Palmetto Dunes Oceanfront Resort has selected Concept Cloud to manage its golf operations.…
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Corinthia Hotels Achieves 92% Response Rate in One Hour
As a brand that is the epitome of 5-starluxury, guest experience is a prime concern, so Corinthia puts great value upon anticipating the needs of guests in a seamless manner.…
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Illusions Online & Shiji Partner to Enter Chinese Market
Illusions Online and Shiji Group announced today that the two companies have developed a strategic partnership to bring mutual benefits to their customers. Beijing, April 2019– Illusions Online and Shiji…
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Samuel Braun Hotels Improves Feedback with Reviewpro
Samuel Braun Hotels achieved notable success in guest feedback management by leveraging Shiji’s ReviewPro. The hotel group improved its Global Review Index™ (GRI) by 2.7%, implemented an effective management response…
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Global Hotel Alliance & Shiji Partner to Elevate Hotels
Shiji Distribution Solutions has partnered with Caesars Entertainment Corporation to create a new flagship virtual storefront through Fliggy, Alibaba Group’s online travel platform. Caesars Entertainment (Las Vegas, NV) is leveraging…
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