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  • 3 min

Case Study: Refinery Hotel Redefines Revenue Management with LodgIQ

🏨 Located in Midtown Manhattan, Refinery Hotel, a luxury lifestyle boutique hotel with 197 keys, implemented LodgIQ's revenue management system, enabling Commercial Director Michelle Sharma to transition to a strategic role. The tech-forward hotel is a member of Small Luxury Hotels of the World, known for spacious rooms and a mix of corporate and leisure guests. LodgIQ's automated rate decisions and smart pricing recommendations have led to double-digit growth in RevPAR, $500 premium room deltas, over 40% direct booking contribution, high Net ADR from OTAs with minimal discounting, and approximately 90% annual occupancy. Michelle's role now encompasses marketing, distribution, product & branding, and technology leadership, influencing revenue streams and setting market trends.
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  • 6 min

Day & Night: The Bold Rebranding Powering Shiji’s Presence in Global Hospitality Tech

🏠 Shiji Group unveiled its rebranding at ITB Berlin, aligning its global hospitality technology presence with a redesigned identity and a simplified portfolio of 10 product groups. Creative Brand Director Robert Hoffmann-Lohse explained the "Day and Night" theme, which underscores Shiji's mission to enhance travel experiences through advanced technology. The rebranding involved renaming products, such as "Daylight PMS" for property management systems, and creating a design system with a 24-hour color palette. The rebrand aims for coherence, customer orientation, and future-readiness, with a strategy to resonate across diverse markets from Singapore to Berlin.
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  • 3 min

The RFP Process for Hotel PMS

📋 An RFP (Request for Proposal) is a vital document and process for hotels to acquire services like Property Management Systems (PMS). It outlines the hotel's needs and facilitates comparison of vendors' products, services, and prices. The RFP process includes drafting, reviewing, and distributing the document to pre-qualified vendors who then detail their offerings for evaluation. Various RFP formats exist, with the text-style format recommended for comprehensive analysis. Standard RFP structure and supporting templates are available for download, aiding in the selection and implementation process.
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  • 1 min

Top hospitality tech trends from Mews Unfold 2024

L'article traite de l'intégration de l'intelligence artificielle (IA) dans l'industrie de l'hospitalité, soulignant son potentiel pour personnaliser les expériences des clients et l'importance de la sécurité des données et de la confiance des clients. Il mentionne la tendance à utiliser la technologie pour renforcer les connexions humaines et améliorer l'expérience des invités, notant que l'IA deviendra une partie naturelle de l'expérience client. Date de l'article : 6 juin 2024. [[[POST_SCORE: +10.5]]]
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