TOP NEWS

In this week’s episode of Hotel Moment, Geoffrey Toffetti, CEO of Frontline Performance Group, joins Revinate CMO Karen Stephens, with direct advice for hoteliers looking to improve their ancillary revenue.

The current industry dialogue confirms a harsh truth: a strong top-line no longer guarantees a healthy bottom line, and the painful truth is: Volume without profit is just activity. The era of RevPAR as a sole performance indicator is over. It has to be over, because if this is the only thing we are truly capable of optimizing today, the industry is structurally broken. The industry has been discussing this strategic migration for some time now, yet the tension between this ambition (talk/ideas) and the current systemic reality (action/capability) is the core structural challenge. The new scoreboard demands Total Profit Optimization (TPO), driven by metrics like GOPPAR. This is the goal of Total Profit Optimization Hospitality.

When models strode through the lobby of art’otel London Hoxton this year, showcasing VIN + OMI’s sustainable fashion collection, it was immediately clear: this was not a typical hotel event.…

It’s no secret that AI is transforming how hotels operate and engage guests. With major rollouts like Google’s AI Mode in the EU, hoteliers must understand how search and discovery…

McKeever Hotels has unveiled a new five-year strategy outlining plans for further growth, performance improvements and sustainability across its portfolio in Ireland and beyond. Managing director Eddie McKeever set out…

Earlier this month, ChatGPT launched Apps, a new way for brands to show up in AI conversations. And I mean show up everywhere. When the iPhone App Store launched in 2008, it reached 6 million users. ChatGPT Apps launched to 800 million users. That’s 133 times larger, on day one.

Have you ever wondered why, despite all your efforts to tweak room rates and chase occupancy, your bottom line still feels stuck?

Have you ever wondered why, despite all your efforts to tweak room rates and chase occupancy, your bottom line still feels stuck?

Updated 11 Nov 2025 Marriott International has terminated its licensing agreement with Sonder Holdings Inc., effective November 9, 2025, following a default by Sonder. The following day, Sonder announced it…

The worlds of health and hospitality have been converging over the past two decades, and this trend will only accelerate as now-popular modalities like red light therapy, ice plunges, fitness programs and nutritious F&B menus gain adoption across the chain scale. While the next section addresses how this opportunity intersects with IT, what’s most important now in 2025 to consider is how all these new types of activities and experiences can be loaded into a CRM or CDP then transformed into recurring rooms and ancillary revenues.