Hospitalitynet

Booking.com surveyed 5,000 European hospitality professionals and found 82% see digital literacy as critical but only 16% prioritize it in current training.

The comprehensive guide covers implementation, ROI metrics, and future evolution toward LLM-powered concierges for hotel operations.

Noble cites Reno's 15 million annual visitors and technology sector growth as key drivers for the riverfront Renaissance property acquisition.

The platform allows hotels to configure AI agents for front desk, concierge, and reservations functions without coding expertise.

The non-profit academy features an advisory board of nine California-based GMs offering live sessions and masterclasses.

The brand achieved a 135 RGI in Frankfurt, outperforming competitors by 35%, and targets 14 hotels by 2029 across key European cities.

GHA adds 40+ Japanese hotels to its network through partnership with Tokyu Hotels & Resorts, gaining access to prime locations across Tokyo, Osaka, Kyoto and Okinawa.

The publication features 25 global experts examining how hospitality can shift from extractive to regenerative practices that actively support community and environmental health.

The guide covers KPIs like MPI and RGI for benchmarking, plus strategies for creating seasonal and aspirational competitive sets.

Coverage from ITB Berlin highlights the "toggle tax" hoteliers pay when staff switch between multiple systems during guest interactions.