Hospitalitynet

Shiji deployed its Infrasys POS at Bangkok's MICHELIN-starred Baan Tepa, integrating reservations, inventory, and reporting in one platform.

The research proposes that ability-emotional intelligence can be taught as a core management skill for tourism entrepreneurs balancing economic and social objectives.

The article explains how Google and OTAs use review volume, ratings, freshness and response rates in ranking algorithms that determine hotel visibility and bookings.

Hotels miss revenue opportunities when staff treat phone inquiries as interruptions rather than sales chances, potentially saving 10-25% in OTA commissions per converted call.

Cotton and wood wristband key cards provide hands-free room access for resort guests who prefer not to carry traditional cards or rely on mobile keys.

Penn State study of 400+ participants found voice AI increases indulgent food orders due to cognitive depletion, but adding avatars reduces this effect.

Global Hotel Alliance partners with dailypoint to give member hotels exclusive access to the award-winning CRM platform for direct booking growth.

The yearlong program pairs 11 women from eight regions with Rosewood mentors, launching with a March 2026 Hong Kong residency featuring master sommelier Emily Wines.

The partnership gives 36,000+ AAHOA member hotels exclusive pricing and access to Mews' revenue management tools amid rising costs and margin pressure.

Thursday brought signs of stabilization. US hotels achieved their first RevPAR growth month since March 2025, with Minneapolis leading gains and Miami boosted by the CFP Championship Game. International travel grew 4% in 2025, while business travel returned to 2019 levels for the first time. Marr...