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Posts by tag

Hospitalitynet

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OneJourney Launches SwiftPay – The World’s First Hospitality Payment Card (HPC) Platform

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  • 25 February 2026
OneJourney's SwiftPay platform offers hospitality operators 1%+ cashback on supplier payments through bank-integrated payment cards with no setup fees.
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When Innovation Becomes Friction: Rethinking Hotel Technology Decisions

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  • 25 February 2026
The piece advocates for disciplined hotel technology decisions based on clear outcomes rather than competitive pressure, proposing configurable guest pathways from analog to futuristic.
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New Comfort Inn & Suites Opens Across From Orlando Sanford International Airport

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  • 25 February 2026
The four-story property was designed with sound mitigation for its airport location and targets sports teams visiting nearby Boombah Sports Complex.
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Canary Technologies Adds Industry Veteran Jeff Thoman to Fuel Enterprise Momentum

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  • 25 February 2026
Thoman joins from Salesforce where he led the travel and hospitality vertical, bringing experience with major hotel brands including Marriott, IHG, and Hyatt.
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This is How Your Customers Think About Your Customer Service in 2026

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  • 25 February 2026
Survey of 2,000 US consumers reveals 42% experienced more bad service in 2026 than previous years, with 66% willing to switch companies over poor service.
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HOSPITALITY X redefines hotel operations through Shiji full-stack adoption

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  • 25 February 2026
Four German hotels transitioned from Lindner to HOSPITALITY X management with Shiji's cloud PMS replacing legacy systems across all properties.
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Simone Puorto discussed Humans-as-Luxury, AI, Imperfection, and the Future of Hospitality

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  • 25 February 2026
Puorto argues AI requires structural process changes, not just tool integration, and introduces "Humans-as-Luxury" as human service becomes a strategic differentiator.
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AI is now how travellers find hotels. Hotelworld AI launches World’s Best at AI Index, the study shows who’s winning and who’s invisible in the Age of AI

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  • 25 February 2026
Study of 2.36M data points reveals only one-sixth of 810,000 global hotel properties appear in AI search results, with Holiday Inn Express leading rankings.
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The Revelation of Regent Spa & Wellness: An all-new well-being concept designed to elevate above the noise

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  • 25 February 2026
IHG unveils a new global spa concept at Regent properties, starting with Bali Canggu, with future locations in Jeddah, Kuala Lumpur and Kyoto by 2028.
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Deicorp Partners with Trilogy Hotels and Marriott International to Launch Sydney’s First AC by Marriott Hotel

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  • 25 February 2026
The 104-room property will be part of a mixed-use tower featuring 169 residences, opening in late 2027 near Hyde Park and Museum Station.
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    • 11 March 2026
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    • 14 March 2026
Sponsors
  • Luxury Hotels Shift to Mobile Technology, Eliminating Fixed Workstations for Seamless Guest Services and Staff Flexibility
  • Quicktext becomes Quinta. Tomorrow, your bookings will go through AI agents. Are you ready?
  • Tony Loeb standing in front of a brain and a lot of post it notes. Cover image for the podcast with LodgIQ discussing Generative AI in hotels.
    Why Generative AI Is Finally Changing Revenue Management
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