Mews

The hospitality industry is fast paced. Things like the weather, concert announcements and global events can create demand spikes at a moment’s notice. And with every change, your static report…

What is hotel fraud? Hotel fraud refers to any deceptive practice designed to steal money, services or sensitive information from your property or guests. Fraudsters can exploit vulnerabilities in payment…

Understanding hotel cashflow So, what is hotel cashflow and why is managing it so critical? Let’s take a look. What is cashflow? In simple terms, cashflow is the movement of…

What are hotel rates?   Hotel rates are the prices hotels charge per night for their rooms and any related services. These rates are dynamic and may vary significantly depending on…

Why hotel payment tools matter Hotel payment tools are more than just a way to process card payments successfully – they enhance the guest experience, increase operational efficiency and strengthen…

What is experiential travel? Experiential travel focuses on creating personal connections between travelers and the destinations they visit. It includes hands-on activities, cultural immersion with local communities, adventure travel, and…

What are hotel standard operating procedures (SOPs)? SOPs are documented processes that outline how specific tasks should be performed across different departments. They provide step-by-step instructions so that hotel staff…

What is Apple Pay? Apple Pay lets Apple users make payments in person, through iOS apps or on the web. It works on iPhone, Apple Watch, iPad and Mac computers.…

What is a hotel? A hotel is a type of accommodation that offers travellers a temporary place to stay, with basic services and amenities that may vary in quantity and…

Who is the Millennial travel guest? Millennials were born between 1981 and 1996. They represent 31.5% of the world’s population at 7.7 billion and are the largest generation in the…