Mews

What is a boutique hotel? A boutique hotel is a small (usually 10-100 rooms), stylish property that focuses on delivering a unique guest experience and personalized service. Boutique properties favor…

What are hotel fees? Hotel fees are charges that guests may encounter in addition to the base room rate. These can include fees for amenities, add-on services, taxes, resort fees…

What are hotel rates?   Hotel rates are the prices hotels charge per night for their rooms and any related services. These rates are dynamic and may vary significantly depending on…

Why hotel payment tools matter Hotel payment tools are more than just a way to process card payments successfully – they enhance the guest experience, increase operational efficiency and strengthen…

What is experiential travel? Experiential travel focuses on creating personal connections between travelers and the destinations they visit. It includes hands-on activities, cultural immersion with local communities, adventure travel, and…

What are hotel standard operating procedures (SOPs)? SOPs are documented processes that outline how specific tasks should be performed across different departments. They provide step-by-step instructions so that hotel staff…

What is Apple Pay? Apple Pay lets Apple users make payments in person, through iOS apps or on the web. It works on iPhone, Apple Watch, iPad and Mac computers.…

What is a hotel? A hotel is a type of accommodation that offers travellers a temporary place to stay, with basic services and amenities that may vary in quantity and…

Who is the Millennial travel guest? Millennials were born between 1981 and 1996. They represent 31.5% of the world’s population at 7.7 billion and are the largest generation in the…

What is hotel staff training? Hotel staff training is the process of equipping employees with the knowledge and skills they need to perform their roles effectively. Good training addresses current…