Revfine

What was your first job in the hospitality industry? My first job was as a receptionist. It lasted about a month until I moved. I took the position as a…

It should come as no surprise that your hotel’s website, in fact, serves as a virtual lobby for your business. The question is—are you treating it as such? The Importance…

Few hoteliers use front desk upselling to the max. Not only do the front desk employees need to stay up to speed with all the upselling deals, but they also…

In an industry where guest expectations are continually evolving, the adoption of modern technology is no longer just an option—it’s a necessity. For hotels, building a future-proof tech stack is…

A hotel welcome message for guests is a short message, which serves to greet guests and provide them with important information. These messages can be delivered physically or digitally. Learning…

Greeting and welcoming guests includes everything from a verbal introduction to providing a written welcome message. Your greeting may also involve leaving gifts, offering useful information and answering questions. The…

The right hotel energy solution is a major concern for any hotel business. Rising energy costs can dramatically affect your bottom line. In addition, today’s eco-minded travelers are increasingly concerned…

As guest expectations evolve, so too should the strategies hoteliers use to communicate with them. Understanding these changing expectations and valuing what guests want is the foundation of any communication…

Embracing data-driven decision-making is vital for hotels looking to thrive in today’s competitive environment. From identifying top revenue-generating channels to tracking total revenue per available room (TrevPAR) and managing costs,…

A late check-in hotel offers short-term accommodation, with the option for guests to arrive later than the standard check-in time. These hotels need to develop robust policies and strategies around…