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10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
  • Top News
  • Posts
    • CSR and Sustainability
    • Events
    • Hotel Openings
    • Hotel Operations
    • Human Resources
    • Innovation
    • Market Trends
    • Marketing
    • Mergers & Acquisitions
    • Regulatory and Legal Affairs
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Posts by tag

Revfine

137 posts
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  • 13 min

Hotel CRM System: The Ultimate Guide to Customer Relationship Management

  • Martijn Barten
  • 11 March 2025
A hotel CRM system is a software solution designed to assist hotels with customer relationships management. It can be used to gather contact information, past customer interactions and guest preferences.…
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  • 11 min

How Artificial Intelligence is Changing the Travel Industry

  • Martijn Barten
  • 6 March 2025
Artificial intelligence is constantly improving, making it more reliable and attractive as a business solution. In particular, businesses in the travel industry are taking advantage of AI to perform various…
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  • 12 min

Hotel Digital Marketing Strategies: A Comprehensive Guide for Modern Properties

  • Martijn Barten
  • 4 March 2025
Hotel digital marketing is an umbrella term for all activities using online and digital platforms to promote a hotel and attract guests. It can include advertising, search engine marketing, reputation…
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  • 10 min

26 Essential Hotel Marketing Strategies

  • Martijn Barten
  • 4 March 2025
The importance of having the right hotel marketing strategies is difficult to overstate, as it is a key part of launching a hotel, optimizing the number of bookings you generate,…
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  • 11 min

Hotel Greeting: Essential Guide to Welcome Guests Successfully

  • Martijn Barten
  • 3 March 2025
A hotel greeting describes the entire process of welcoming a new guest to a hotel. It can include reception staff personally greeting new arrivals, as well as the provision of…
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  • 14 min

Hotel Classifications: Complete Guide to Hotel Types & Categories

  • Martijn Barten
  • 1 March 2025
Hotel classifications are used to categorize hotels, based on their size, location, quality level, services, amenities or facilities. Classifying hotels in this way can help to manage expectations and set…
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  • 2 min

Tips for Inspiring and Maintaining B2C Guest Loyalty in Hospitality

  • Suzanne
  • 25 February 2025
“Personalised experiences are essential for building guest loyalty. Designing services to each guest’s unique preferences creates a strong sense of value and connection. Collecting first-party information from guests during their…
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  • 12 min

Hotel Costs: A Complete Guide to Customer Costs and Fees

  • Martijn Barten
  • 20 February 2025
Hotel costs, from a customer perspective, are the various fees and charges associated with booking and staying in accommodation. These can include initial booking costs, taxes and additional fees for…
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  • 14 min

Hotel Activities: Essential Guide to Engaging Guest Experiences

  • Martijn Barten
  • 16 February 2025
Hotel activities are the various things guests can do for enjoyment during their stay. Examples can range from spa treatments and live entertainment, to city tours and outdoor adventure activities.…
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  • 12 min

Hostel Management: A Complete Guide to Successful Hostel Operations

  • Martijn Barten
  • 15 February 2025
Hostel management is the process of overseeing and influencing day-to-day operations within a hostel. Successful management of a hostel will focus on achieving business objectives and delivering a positive guest…
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