Revfine

“In addition to ROAS, the most important KPI is the website conversion rates! Hoteliers are spending their limited marketing dollars on SEO, paid search, metasearch, online media, PR, and social…

Hotel rewards programs are among the most powerful tools available to hoteliers. A strategically leveraged program will both increase repeat bookings through incentives and provide guest data that can be…

A hotel invoice is a document presented to guests at the end of their stay, breaking down the charges they have incurred. This can include the room rate, additional services…

Forecasting is never easy—but it gets a whole lot harder when someone asks you to “adjust” the numbers. If your General Manager (GM) pushes for a rosier picture than the…

A hotel’s property management system (PMS) is the backbone of daily operations, touching nearly every department – from front desk and housekeeping to revenue management and accounting. In theory, a…

Hotel fees are the various charges guests face when staying at an accommodation business, like a hotel or resort. They can range from the basic room rate and fees for…

The hospitality industry isn’t slowing down, and outdated property management system (PMS) solutions are dragging hotels behind. Clunky, slow, and vulnerable to cyber threats, legacy systems can no longer keep…

There’s a curious paradox in the hotel industry. Hotels have mastered the art of making it effortless for a guest to book a single room for one night. Yet the…

Robots within the hospitality industry are becoming more commonplace, with uses ranging from artificially intelligent chatbots designed to assist with the customer service process to robot assistants deployed to improve…

A hotel CRM system is a software solution designed to assist hotels with customer relationships management. It can be used to gather contact information, past customer interactions and guest preferences.…