Shiji Insights

Hotel Reviews at ITB Berlin: How Travel Professionals Review the industry

Every year, ITB Berlin sets the hospitality industry’s pulse racing—not just because of the event itself, but because industry insiders turn hotel guests and critics overnight. Hotels brace themselves as…

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Guest Experience Benchmark Report 2025

Welcome to the Guest Experience Benchmark Report 2025 – Year in Reviews We are excited to announce that the Yearly Edition of theGuest Experience Benchmark Report is finally here! Discover how 2024…

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3 min

How Hotels Elevate Direct Sales and Personalisation

As digital transformation drives the hospitality industry, direct bookings have become a key battleground for hotels. Juanjo Rodríguez, founder and CEO of The Hotels Network, sat down with Florencia Cueto…

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Is 2025 the year of Innovation?

For years, outdated and fragmented technology stacks have held hotels back, slowing growth and stifling innovation. In 2025, the message is clear: the status quo is no longer sustainable. Hotel…

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Elevate guest engagement with modern marketing tech

Guest engagement is at the heart of every successful hotel. Turning guests into loyal advocates takes more than impeccable service—it requires harnessing the power of modern marketing technology. By using…

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Booking.com’s new review scoring: What it means for hotels

Booking.com is a leading review generation source in the majority of the world’s markets. Now, it is introducing significant updates to its review scoring system, and this change marks a…

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2023 Guest Experience Benchmark Report, The Year in Reviews.

Welcome to the 2023 edition of the Shiji ReviewPro Guest Experience Benchmark, The Year in Reviews. Are you interested in discovering the best hotels in Abu Dhabi, Barcelona, Shanghai, or…

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Ilunion Hotels: Redefining Hospitality with Inclusion, Sustainability, and Innovation

In episode eight of the Shiji Buzz Podcast, Florencia Cueto Pedrotti sat down with Beatriz Miguel, the business director at Ilunion Hotels. Ilunion is a hotel chain focused on making…

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The Role of AI and Integration in Hotels

A recent Shiji Buzz webinar tackled a question central to the hotel industry: Is the dream of a seamless, fully integrated hotel tech stack slipping out of reach as complexity…

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4 min

Beyond Bier and Weißwurst: Cheers to Reviews

The 2024 Oktoberfest brought in massive crowds and substantial business for local hotels. Global Review Index (GRI) data provides critical insights into how Munich hotels handled the increased demand. By…

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Hotel Reviews at ITB Berlin: How Travel Professionals Review the industry

Guest Experience Benchmark Report 2025

How Hotels Elevate Direct Sales and Personalisation

Is 2025 the year of Innovation?

Elevate guest engagement with modern marketing tech

Booking.com’s new review scoring: What it means for hotels

2023 Guest Experience Benchmark Report, The Year in Reviews.

Ilunion Hotels: Redefining Hospitality with Inclusion, Sustainability, and Innovation

The Role of AI and Integration in Hotels

Beyond Bier and Weißwurst: Cheers to Reviews

The RFP Process for Hotel PMS

Top hospitality tech trends from Mews Unfold 2024

Getting Started with AI: A Step-by-Step Guide for Hoteliers

IDeaS Announces Spotlight, Delivering a New Edge in Demand Generation for Hotel Marketing

Cendyn Promotes Yakesh Arora to Chief Technology Officer

Hyde Hotels to Open First Indonesian Property in 2026

Ideal Key Control Solutions for Any Hotel Property, Large or Small

G6 Hospitality Adds Over 150 Corporate Clients in 2025

The RFP Process for Hotel PMS

Top hospitality tech trends from Mews Unfold 2024

Getting Started with AI: A Step-by-Step Guide for Hoteliers

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