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10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
  • Top News
  • Posts
    • CSR and Sustainability
    • Events
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    • Hotel Operations
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Shiji Insights

75 posts

Find Out How to Earn & Build Guest Loyalty at Your Hotel

  • Sara Moncada
  • 15 May 2025
Overview: Are travelers loyal to hotels anymore, or is it all about price and perks? In this free webinar for hoteliers, we show you how to earn guest loyalty with or…
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Download the 2025 Smart Decision Guide to Restaurant Management and POS Systems

  • Sophia Lavoriero
  • 8 April 2025
Sign up for emails on hospitality industry insights Never miss an insight. We’ll email you when new articles are published. Shiji Group @media only screen and (max-width: 319px){ #zcOptinSuccessPopup{ width:100%…
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Hotel Reviews at ITB Berlin: How Travel Professionals Review the industry

  • Bruno Saragat
  • 19 March 2025
Every year, ITB Berlin sets the hospitality industry’s pulse racing—not just because of the event itself, but because industry insiders turn hotel guests and critics overnight. Hotels brace themselves as…
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Guest Experience Benchmark Report 2025

  • Bruno Saragat
  • 12 February 2025
Welcome to the Guest Experience Benchmark Report 2025 – Year in Reviews We are excited to announce that the Yearly Edition of theGuest Experience Benchmark Report is finally here!  Discover how 2024…
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  • 3 min

How Hotels Elevate Direct Sales and Personalisation

  • Editorial Team
  • 15 January 2025
As digital transformation drives the hospitality industry, direct bookings have become a key battleground for hotels. Juanjo Rodríguez, founder and CEO of The Hotels Network, sat down with Florencia Cueto…
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Is 2025 the year of Innovation?

  • Editorial Team
  • 8 January 2025
For years, outdated and fragmented technology stacks have held hotels back, slowing growth and stifling innovation. In 2025, the message is clear: the status quo is no longer sustainable. Hotel…
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Elevate guest engagement with modern marketing tech

  • Editorial Team
  • 11 December 2024
Guest engagement is at the heart of every successful hotel. Turning guests into loyal advocates takes more than impeccable service—it requires harnessing the power of modern marketing technology. By using…
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Booking.com’s new review scoring: What it means for hotels

  • Editorial Team
  • 10 December 2024
Booking.com is a leading review generation source in the majority of the world’s markets. Now, it is introducing significant updates to its review scoring system, and this change marks a…
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2023 Guest Experience Benchmark Report, The Year in Reviews.

  • Sara Moncada
  • 30 November 2024
Welcome to the 2023 edition of the Shiji ReviewPro Guest Experience Benchmark, The Year in Reviews. Are you interested in discovering the best hotels in Abu Dhabi, Barcelona, Shanghai, or…
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Ilunion Hotels: Redefining Hospitality with Inclusion, Sustainability, and Innovation

  • Editorial Team
  • 27 November 2024
In episode eight of the Shiji Buzz Podcast, Florencia Cueto Pedrotti sat down with Beatriz Miguel, the business director at Ilunion Hotels. Ilunion is a hotel chain focused on making…
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