Guest Experience Benchmark Q2 2023
Welcome to the Q2 2023 edition of the Shiji ReviewPro Guest Experience Benchmark. The report contains our usual data set PLUS NEW: City Hotel Ranking and City Benchmark. In addition…
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Shiji Insights
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Enhancing Hotel Operations through Data, Personalization, and Automation
In a recent webinar by Bookboost and its partners, industry experts delved into the transformative power of data, personalisation, and automation in the hospitality sector. The session provided interesting insights…
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Revitalizing Hotel Content Management for the Modern Consumer
In today’s consumer-driven marketplace, the hospitality industry faces the formidable challenge of adapting its content strategy to meet the evolving preferences of potential guests. This shift towards a consumer-led focus…
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Let’s talk Quality Assurance with Martin Faist at Absolute Hotel Services.
Maintaining and enhancing service quality is paramount for success. Shiji Insights had the privilege of sitting down with Martin Faist, the Vice President of Quality Assurance at Absolute Hotel Services…
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The Importance of Guest Feedback and Monitoring in the Hospitality Industry: An Insider Perspective from Eddie Ignatius of TIME Hotels
As the Vice President of Innovation and Quality Excellence at TIME Hotels, I have seen firsthand the transformative power of guest feedback in the hospitality industry. In this article, I…
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The Importance of Guest Feedback and Monitoring in the Hospitality Industry: An Insider Perspective from Eddie Ignatius of TIME Hotels
As the Vice President of Innovation and Quality Excellence at TIME Hotels, I have seen firsthand the transformative power of guest feedback in the hospitality industry. In this article, I…
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The Importance of Guest Feedback and Monitoring in the Hospitality Industry: An Insider Perspective from Eddie Ignatius of TIME Hotels
As the Vice President of Innovation and Quality Excellence at TIME Hotels, I have seen firsthand the transformative power of guest feedback in the hospitality industry. In this article, I…
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Navigating the Shift in Hotel Payment Processing: From Standalone to Integrated Systems
Introduction How hotels handle payment processing is undergoing a significant transformation. Integrated payment solutions are gradually overshadowing traditional standalone payment systems. Shiji Insights sat down with James Montague, Senior Director…
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Navigating the Shift in Hotel Payment Processing: From Standalone to Integrated Systems
Introduction How hotels handle payment processing is undergoing a significant transformation. Integrated payment solutions are gradually overshadowing traditional standalone payment systems. Shiji Insights sat down with James Montague, Senior Director…
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Navigating the Shift in Hotel Payment Processing: From Standalone to Integrated Systems
Introduction How hotels handle payment processing is undergoing a significant transformation. Integrated payment solutions are gradually overshadowing traditional standalone payment systems. Shiji Insights sat down with James Montague, Senior Director…
Share