10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
  • Top News
    • Airbnb news
    • AI News in Hospitality
    • Marriott news
    • Booking.com news
    • OTA News
    • UCP news
  • The Columns
  • Posts
    • Hotel Marketing
    • Revenue Management
    • CSR and Sustainability
    • Events
    • Hotel Openings
    • Hotel Operations
    • Human Resources
    • Innovation
    • Market Trends
    • Mergers & Acquisitions
    • Regulatory and Legal Affairs
  • 👉 Sign-up
  • 🌎 Languages
    • 🇫🇷 French
    • 🇮🇹 Italian
    • 🇪🇸 Spain
  • 📰 More
    • Hotel Brands of the World
    • OTAs of the World
    • Most read Articles
  • About us
10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
  • Top News
    • Airbnb news
    • AI News in Hospitality
    • Marriott news
    • Booking.com news
    • OTA News
    • UCP news
  • The Columns
  • Posts
    • Hotel Marketing
    • Revenue Management
    • CSR and Sustainability
    • Events
    • Hotel Openings
    • Hotel Operations
    • Human Resources
    • Innovation
    • Market Trends
    • Mergers & Acquisitions
    • Regulatory and Legal Affairs
  • 👉 Sign-up
  • 🌎 Languages
    • 🇫🇷 French
    • 🇮🇹 Italian
    • 🇪🇸 Spain
  • 📰 More
    • Hotel Brands of the World
    • OTAs of the World
    • Most read Articles
  • About us

The Silence of Guests: Why AI Will Save (Not Kill) Reviews

  • 10minhotel
  • 27 December 2025
  • 1 minute read
Total
0
Shares
0
0
0

I’m often asked whether AI-assisted reviews are the latest semantic apocalypse for travel. I see it more modestly: they mark the end of a long-standing taboo — the one that quietly turned writing into an unspoken entrance exam.

Let’s be honest: not everyone has the linguistic toolkit to turn an experience into a piece of writing. And no, reading a few motivational LinkedIn posts doesn’t magically make you Hemingway.

This is where a thinker rarely mentioned in tourism suddenly becomes relevant: Wittgenstein.
“The limits of my language mean the limits of my world.”

If that’s true, then any tool that expands our language also expands our world. A mediated voice is still a voice.

The real danger isn’t mediation. It’s absence. A reputation system built only on confident writers isn’t more authentic — it’s just narrower.

So yes, welcome to the guests who, instead of freezing in front of that intimidating blank review box, let AI act as an interpreter for their experience. This isn’t the death of authenticity. If anything, it widens the field of view. Lazy, perhaps — but wider all the same.

The review becomes a collective artifact, a patchwork of human and machine — something Cronenberg-like, Ballardian.

As for me, I’ll take a mediated truth over a silent one any day.
Because silence doesn’t build reputation.

Graduate by Hilton Cambridge brought to market for over £60m
Trending
Graduate by Hilton Cambridge brought to market for over £60m

Until next week,
Simone

SIMONE PUORTO

Total
0
Shares
Share 0
Tweet 0
Pin it 0
Previous Article

2025: What the Columnist saw

  • 10minhotel
  • 27 December 2025
View Post
Next Article

Web Design Trends to Expect in 2026

  • Selin Romano
  • 28 December 2025
View Post
You should like too
View Post
  • The Columns

Citius, Altius, Fortius

  • 10minhotel
  • 21 February 2026
View Post
  • The Columns

Ancillary

  • 10minhotel
  • 14 February 2026
View Post
  • The Columns

Floating on the Amazon

  • 10minhotel
  • 7 February 2026
View Post
  • The Columns

Hospitality After UI: An Interface-Free Industry (and Out of Excuses?)

  • 10minhotel
  • 31 January 2026
View Post
  • The Columns

Grand Theft Intellect

  • 10minhotel
  • 31 January 2026
View Post
  • The Columns

AI, Musical Misfires, and the Maurizio Method (or Why the Algorithm Will Never Be Mr. Death)

  • 10minhotel
  • 24 January 2026
View Post
  • The Columns

A King’s Ransom… but for what?

  • 10minhotel
  • 24 January 2026
View Post
  • The Columns

Stranger Things Hotels (or The Risk of Algorithmic Hospitality)

  • 10minhotel
  • 17 January 2026
Sponsored Posts
  • Quicktext becomes Quinta. Tomorrow, your bookings will go through AI agents. Are you ready?

    View Post
  • Tony Loeb standing in front of a brain and a lot of post it notes. Cover image for the podcast with LodgIQ discussing Generative AI in hotels.

    Less Noise, Better Focus: Why Generative AI Is Finally Changing Revenue Management

    View Post
  • Workflow Automation, Decoded: RobosizeME to Host Educational Webinar for Hotel Groups

    View Post
Most Read
  • Hostaway partners with Plum Guide to expand premium European distribution for property managers
    • 18 February 2026
  • Cocoon & Eckelmann Hotels move entire portfolio to Apaleo ahead of 2026 expansion
    • 16 February 2026
  • Hospitable launches Marketplace connecting short-term rental owners with aligned, high-performing property managers
    • 16 February 2026
  • RobosizeME Appoints Hospitality Technology Veteran Mike Kistner as Chief of Staff
    • 17 February 2026
  • 🏨 Is ChatGPT quietly becoming the new way to book hotels? In the past weeks, major hotel brands and travel platforms have launched their own apps inside ChatGPT. All of them let users search and… | Marcel-Felix Krause
    • 17 February 2026
Sponsors
  • Quicktext becomes Quinta. Tomorrow, your bookings will go through AI agents. Are you ready?
  • Tony Loeb standing in front of a brain and a lot of post it notes. Cover image for the podcast with LodgIQ discussing Generative AI in hotels.
    Less Noise, Better Focus: Why Generative AI Is Finally Changing Revenue Management
  • Workflow Automation, Decoded: RobosizeME to Host Educational Webinar for Hotel Groups
Contact informations

contact@10minutes.news

Advertise with us
Contact Marjolaine to learn more: marjolaine@wearepragmatik.com
Press release
pr@10minutes.news
10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
  • Top News
  • The Columns
  • Posts
  • 👉 Sign-up
  • 🌎 Languages
  • 📰 More
  • About us
Discover the best of international hotel news. Categorized, and sign-up to the newsletter

Input your search keywords and press Enter.