Innovation or Intellectual Self-Indulgence?
Last month, the usual October industry event took place. I won’t name it—you know which one. While scrolling through LinkedIn comments, I came across a colleague’s summary of the day:…
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10minhotel
293 posts
Popular campground sees surge in online bookings and slashes admin time with RMS
🛔 MAINE, 19 November 2025 – Acres of Wildlife campground enhanced operations by adopting RMS, saving over 32 staff hours weekly and boosting upsell revenue. With RMS, online bookings surged tenfold. Unregistered visitor detection increased fee revenue by 15-20%. In July 2024, ADR rose 36.8% from 2020. The switch streamlined bookings, automated pricing, and reduced RV move disruptions. RMS's tools and support optimized operations, benefiting staff and guests alike.
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Hospitable launches Owner Payouts, becoming the first PMS to deliver fully integrated owner payments
🏠 18 November 2025, San Francisco: Hospitable launches Owner Payouts, a new feature enabling direct payments to property owners within the platform. This innovation tackles manual, error-prone payment processes in the short-term rental sector. Available on the Mogul plan, it supports bank accounts in the US, UK, and Australia, with additional regions to follow. Hospitable aims to ease property managers' workloads, having automated 25 million messages and processed $4.6 billion in reservations in 2024.
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PriceLabs survey of over 1,400 hosts reveals half find AI ‘overwhelming’, and no time savings so far
📈 Global survey of 1,400+ hosts (November 18, 2025) reveals AI isn't simplifying operations. Hosts spend 8.3 hours/week on management, with 76% citing administrative tasks as time-consuming. Only 14% find AI helpful, while 47% feel overwhelmed. Despite frustrations, 98% use Airbnb, achieving a 4.1 satisfaction score. 63% worry about visibility, and 71% about negative reviews. Hosts prioritize direct bookings, with 90% planning investment in websites. The survey, conducted globally in five languages, highlights the need for improved tech education.
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TRYBE and IRECKONU Join Forces to Create More Personalised and Memorable Guest Experiences
📈 TRYBE and IRECKONU have integrated their platforms to enhance hospitality experiences. This partnership, announced recently, connects spa and leisure bookings with IRECKONU’s guest data platform. Hotels can now create unified guest profiles, boosting ancillary revenue and operational efficiency. This integration allows seamless upselling and cross-selling through personalised offers. IRECKONU, founded in 2014, works with brands like Mandarin Oriental and Hard Rock. For more details, contact TRYBE at amy@try.be or IRECKONU at emilia@ireckonu.com.
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From Data Chaos to Intelligent Strategy: How AI & Human Insight Are Redefining Revenue Leadership
💸 76% of a revenue manager’s week is consumed by internal tasks like reports and data checks. Data fragmentation in hotel systems leads to mismatched KPIs and delayed decisions. AI and BI tools can automate these processes, increasing hotel revenue by 10-15%. A UK hotel using AI-based forecasting achieved record profitability by adjusting rates and optimizing inventory ahead of a local event. The future of hospitality combines AI with human judgment for strategic decision-making.
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Confessions of a Man with Too Many Browsers
I’ve become the kind of man who needs three browsers just to know where he is, what he’s supposed to be doing, and sometimes who the hell he even is.…
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Glass Houses and AI Browsers
💻 Amazon vs. Perplexity: the battle for user interaction intensifies. Amazon accuses Perplexity's AI "Comet" tool of unauthorized access and degrading user experience. This AI bypasses Amazon's curated shopping model, threatening ad-driven revenue. In travel, AI could disrupt direct bookings and OTA control. It's a showdown between platform control and user autonomy, with implications for retail and hospitality industries. Prepare for AI's impact on transaction models or risk losing control in the digital economy.
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Holiday comeback: US short-term rentals set to finish 2025 on a high
📈 Santa Rosa Beach, Fla., 13 November 2025 — The US short-term rental market is closing 2025 with noticeable gains. December sees a projected 7% rise in RevPAR and a 6% increase in ADR. Regions like New England and the Hawaiian Islands show a 5% RevPAR growth. Average December stay length dropped from 6.6 to 6.0 nights, a 9% decrease. Property managers are adapting with agility and automation to cater to shorter, spontaneous bookings.
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Why Automation is the Ally of Hotel Staff, and Not Their Replacement
💻 Hotels face labor shortages, inflation, and instability. In the US, issues include political tensions and FAA flight capacity reductions. Automation offers 24/7 operations and cost predictability, freeing hotel staff for strategic tasks. Post-pandemic, hospitality staff turnover remains at 70%. One hotel automated rate-code maintenance, saving 72 working days monthly. Automation enhances accuracy, staff retention, and efficiency without replacing staff. Over 5,000 hotels worldwide have successfully implemented automation with RobosizeME, achieving ROI within 90 days.
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