10minhotel

📈 Hotels are shifting from room rate focus to total profitability. The guide "From Revenue Manager to Commercial Strategist" emphasizes strategic planning over tactical pricing. 76% of revenue managers' tasks are non-revenue generating. AI and BI systems are freeing this time, allowing strategy focus. By 2025, profitability is about total guest contribution, not just room revenue. Nicole Young of Rosewood Hotel Group highlights revenue optimization as key for new trends in hospitality.

💻 After months of development, Mirai launches Sarai, an AI super-agent transforming guest service, operating 24/7 in up to 100 languages. Sarai offers natural, human-like, multilingual interactions, handles multiple questions, provides voice responses in 33 languages, and integrates with booking engines. Available across various channels, Sarai ensures seamless service with a customizable identity. Clients can use it free for three months, with pricing announced later. Sarai is part of Mirai’s direct-sales ecosystem, enhancing guest experience and revenue.

💻 Miami, FL, October 28, 2025 — Boom launched BAM, the first Business Agentic Manager (BAM) for STR sector. BAM automates tasks like guest communications, handling 75% autonomously, and completes 100% of review management without humans, increasing guest response times by 80%. Reports are generated in under a minute. Boom secured $12.7 million funding from Avenue Growth Partners. This innovation allows managers to focus on growth and improve ROI, transforming business operations to be fully autonomous.

💻 Mirai Omnichannel offers expert management of Sarai, an AI agent for hotels. It ensures Sarai's success through continuous data updates, proactive monitoring, and detailed reporting. Mirai Omnichannel provides two services: self-service mode for full control or expert "turnkey" management for hotels lacking resources. For comprehensive communication management, Global Omnichannel Service handles all channels, enhancing customer interactions. Over 500 hotels use Mirai, with services including 24/7 contact center support in 10+ languages.