10minhotel - 10 Minutes News for Hoteliers - Page 30

3 min

Universities raise tens of millions renting out empty halls to non-students amid funding crisis

📌 UK universities have generated £98 million from renting student halls to tourists over three years. In London, University College London earned £14.9 million and Brunel University £10.1 million. The University of Nottingham and St Andrews made £9.6 million and £8.3 million, respectively. Some universities, like Queen Mary, expect a 52% increase in rental income. Meanwhile, institutions like Newcastle University and the University of Leicester do not rent out to non-students during summer. The sector faces financial pressures, with a 16% drop in applications and an unsustainable reliance on international students. The National Union of Students (NUS) 2024 survey reported a third of students struggling with housing costs.

2 min

RobosizeME Signs On Loews Hotels & Co to use their Advanced Process Automation

🏨 RobosizeME, a provider of AI-enabled process automation solutions for the hotel industry, has partnered with Loews Hotels & Co to optimize back-office operations using advanced automation. Essential tasks like processing suspended profiles, OTA commission reconciliations, and third-party credit card routing are being automated to enhance accuracy and efficiency. Greg Berman, Managing Director at RobosizeME, highlighted the focus on streamlining repetitive processes to improve guest satisfaction. RobosizeME serves various global hospitality groups and ensures data protection and compliance with certifications like ISO 27001 and GDPR.

3 min

Radisson Hotel Group Partners with RobosizeME to Automate Key Operations Across Call Center, Distribution, and More

📦 Radisson Hotel Group (RHG), a global hospitality leader with over 1,460 hotels, partnered with RobosizeME on 25 Feb 2025 to automate operations including call centers, distribution, finance, guest services, and review management. The aim is to enhance efficiency, response times, and guest satisfaction while maintaining service standards. Early results show increased efficiency, accuracy, and scalability, contributing to improved guest experiences and response to feedback, thereby boosting brand reputation and customer loyalty. RobosizeME, known for AI-enabled automation tailored to hotels, secures partnerships with major hospitality brands, offering solutions that comply with ISO 27001, GDPR, and PCI-DSS standards. RHG envisions long-term success and innovation through this strategic automation adoption.

3 min

Hostaway marks 10 years with soaring growth, as workforce doubles and global expansion continues

🏖️ Hostaway, a Finland-based vacation rental property management software company, celebrates 10 years by more than doubling its workforce in two years, securing a US$365 million funding round in December, and ranking as the highest-valued company in its sector. With operations in over 100 markets, the remote-first team spans 44 countries, processed over 52,000 job applications last year, and plans to continue European hiring. G2 named Hostaway one of the Top 100 Fastest-Growing Software Companies. The company's equity-sharing model includes all employees, and it's focusing on AI-driven product development.

3 min

Dorint selects IDeaS to bring advanced RMS capabilities to growing portfolio

🏨 Dorint, a German hotel company with over 6,000 rooms, collaborates with IDeaS to enhance revenue management across 60+ properties in DACH (Germany, Austria, Switzerland). The German hospitality market is expected to grow at a 7.7% CAGR. IDeaS, a SAS company, offers revenue management software and services. The integration of IDeaS’ G3 RMS and Optix solutions aims to improve Dorint's operational efficiency and market responsiveness. Manuel Schmidgen, VP at Dorint, anticipates leveraging these tools for growth in the DACH region. Michael McCartan from IDeaS looks forward to redefining revenue management for Dorint with AI and data-driven insights.

2 min

RobosizeME Launches AI-Powered No-Show Catcher to Combat Booking Fraud and Revenue Losses in Hospitality

🏨 In Prague, on 11 Feb 2025, RobosizeME launched the AI-Powered No-Show Catcher to address hotel no-shows and reservation frauds. This AI system assigns risk scores to bookings, which can prevent up to €150,000 in losses from ten no-shows weekly. The No-Show Catcher analyzes various factors like stay duration, booking channel, and guest profile. Stephen Burke, CEO of RobosizeME, claims that preventing two no-shows monthly offsets the tool's cost. Renowned groups like Kempinski and Radisson trust RobosizeME for hospitality automation solutions.

2 min

RobosizeME Launches Automated Reconciliation Suite to Streamline Hotel Payments and Commission Processing

💸 PRAGUE, 4 Feb 2025 – RobosizeME, a hospitality process automation leader, launched the Automated Reconciliation Suite, targeting the hotel industry's payment and commission challenges. The solution automates OTA commissions, Hotelbeds revenue, travel agency commissions, and employee benefit voucher programs from Edenred, Sodexo, and Dimply, reducing manual errors and enhancing cash flow. Stephen Burke, CEO of RobosizeME, highlights the suite's integration with hotel systems, promoting accuracy and efficiency, ensuring timely payments. The company is notable for its AI-enabled process automation, serving top hotel brands like Design Hotels, Dorchester Collection, Kempinski, and Radisson.

3 min

Bob W to launch in fifth German city after securing aparthotel conversion for 3,300 sq m former Dortmund post office

🏦 Bob W partners with Aroundtown to launch a 52-unit aparthotel in 'Alte Post', Dortmund, Germany, occupying 3,300 sq m. Announced on February 6th, 2025, the site, near Dortmund’s main railway station, marks the company’s fifth German location and will feature studio and one-bedroom apartments, aiming to welcome guests in 2026. Bob W operates in 18 European cities across 10 countries and has an NPS of 77, with an average guest rating of 4.7 out of 5.

2 min

RMS appoints new CEO to drive global expansion and innovation

📢 Adam Seskis appointed as CEO of RMS, effective 6 February 2025, in London. Seskis brings over 25 years of experience with a background in SaaS and technology, having held roles at Epiq and Wolters Kluwer, and advising on M&A and commercial strategy. His focus will be on global market expansion, product development, and enhancing customer experience, leveraging RMS’ 40 years of guest data. RMS, founded in Melbourne, operates across 70 countries, serving over 7,000 properties, and recently received investment from Advent Partners.

5 min

Hotel carbon emissions ‘five times higher’ than previously thought, new Bob W measurement tool finds

🚧 Bob W's Sustainability Report indicates hotel carbon emissions are five times higher than estimated. In London, on February 3rd, 2025, Bob W and Furthr introduced 'LEGIT' to assess true environmental impact. HCMI's per-night emissions data used by 30,000 operators—including Hyatt and Marriott—is eclipsed by LEGIT's comprehensive assessment, which considers construction materials, cleaning, toiletries, and waste, revealing a 419% higher carbon footprint than HCMI's for Bob W's properties. An example is Koti Katajanokka in Finland, where emissions jumped from 1.48 to 19.7 kgCO₂e/night with LEGIT. Bob W, the first climate-neutral hospitality provider in 2021, aims for net-zero by 2050 and reported a 90% increase in GHG emissions in 2023, due to a 200% portfolio expansion. They encourage industry collaboration for sustainability.

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