Beyond CDPs: The Rise Of AI-Driven Customer Intelligence | AdExchanger
📈 Advanced AI is reshaping marketing into a profitable and growth-centric engine. The current CDP model is criticized for being an incomplete, non-transformative solution, often adding complexity. These platforms fail to offer integrated intelligence and real agility for driving business outcomes. True customer intelligence platforms, such as Zeta's with proprietary data on 245 million US consumers, enable marketers to understand the "why" behind customer behaviors and act with precision, integrating data, intelligence, and activation across the customer journey. This evolution aims to reduce acquisition costs and increase revenue without marketers needing to be data engineers.
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