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10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
  • Top News
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    • CSR and Sustainability
    • Events
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    • Hotel Operations
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Automatic

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  • 2 min

Grand Bay Hotel San Francisco Announces Rebrand and Affiliation with Marriott

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  • 29 October 2025
Blending independent coastal charm with the trusted standards of a global hospitality leader, the Grand Bay Hotel San Francisco officially joined the Marriott portfolio in early October 2025. The 421-room, AAA Four Diamond waterfront property in Redwood Shores now welcomes guests to enjoy Marriott Bonvoy® rewards and perks — with a full-scale renovation planned for 2026, ahead of an official rebrand to the Marriott Redwood Shores in early 2027. The renovation will include Marriott’s M Club, an exclusive lounge offering elite guests and select room bookings a premium space to relax, work, and enjoy extra services in a comfortable, upscale setting.
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  • 4 min

W Hotels Unveils the Newly Transformed W Hoboken, as the Leading Luxury Lifestyle Hospitality Brand Continues its Global Evolution

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  • 29 October 2025
W Hotels, part of Marriott Bonvoy’s portfolio of over 30 extraordinary hotel brands, today announces the completed transformation of W Hoboken, a luxury urban oasis in the heart of Hoboken’s vibrant dining, social, and cultural scene. Perched on the waterfront directly across from New York City, W Hoboken breathes new life into the city with its reinvented spaces that invite creativity and connection, inspired by the charm of Hoboken. W Hoboken follows the brand’s recently unveiled global flagship, W New York - Union Square, which honors the brand’s storied heritage and propels W Hotels confidently into the future, reinforcing the brand’s commitment to redefining luxury lifestyle hospitality.
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  • 4 min

W Hotels Unveils the Newly Transformed W Hoboken, as the Leading Luxury Lifestyle Hospitality Brand Continues its Global Evolution

  • Automatic
  • 29 October 2025
W Hotels, part of Marriott Bonvoy’s portfolio of over 30 extraordinary hotel brands, today announces the completed transformation of W Hoboken, a luxury urban oasis in the heart of Hoboken’s vibrant dining, social, and cultural scene. Perched on the waterfront directly across from New York City, W Hoboken breathes new life into the city with its reinvented spaces that invite creativity and connection, inspired by the charm of Hoboken. W Hoboken follows the brand’s recently unveiled global flagship, W New York - Union Square, which honors the brand’s storied heritage and propels W Hotels confidently into the future, reinforcing the brand’s commitment to redefining luxury lifestyle hospitality.
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“Who’s Your D….?” they asked…

  • Automatic
  • 29 October 2025
So... should the Revenue Manager report to the Director of Sales & Marketing?
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“Who’s Your D….?” they asked…

  • Automatic
  • 29 October 2025
So... should the Revenue Manager report to the Director of Sales & Marketing?
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  • 2 min

How to Make Every Customer Feel Like Your Only Customer

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  • 29 October 2025
The concept of personalization is gaining increased attention. My annual customer experience research found that nearly eight out of 10 customers (79%) in the U.S. feel a personalized experience is important. So, what is a personalized experience?
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  • 2 min

How to Make Every Customer Feel Like Your Only Customer

  • Automatic
  • 29 October 2025
The concept of personalization is gaining increased attention. My annual customer experience research found that nearly eight out of 10 customers (79%) in the U.S. feel a personalized experience is important. So, what is a personalized experience?
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  • 2 min

5 Signs Your Compset Could Be Holding You Back

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  • 29 October 2025
In today’s evolving hotel market, your competitive set (compset) should be your compass—not a leftover list from years past. With margins tighter than ever, profit benchmarking has become essential. Yet many compsets are still optimized only for RevPAR, not for true performance insights.
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  • 2 min

5 Signs Your Compset Could Be Holding You Back

  • Automatic
  • 29 October 2025
In today’s evolving hotel market, your competitive set (compset) should be your compass—not a leftover list from years past. With margins tighter than ever, profit benchmarking has become essential. Yet many compsets are still optimized only for RevPAR, not for true performance insights.
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  • 4 min

A ‘First Feel’: How Hannah St Hotel Expresses Melbourne’s Creative Culture

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  • 29 October 2025
A first look at Hannah St Hotel’s immersive approach shows how culture-driven design, art, and local engagement are shaping the next wave of luxury hospitality in the city.VICTORIA: Melbourne is a city that doesn’t just welcome you, it draws you in. From the moment you wander down its graffiti-laced laneways or sip a flat white in a tucked-away café, you feel the pulse of a place that thrives on creativity and culture. This is a city where art spills onto the streets, where live music echoes from hidden bars, and where every meal feels like a culinary discovery.On December 1, Melbourne’s newest luxury hotel, Hannah St Hotel, isn’t just opening its doors - it’s opening a window into the city’s creative heartbeat. With creatives like Interior Designer, David Flack and his team from Flack Studio; and artists Justene Williams and Jazz Money amongst those contributing to the aesthetic, it’s clear Hannah St Hotel is staking its claim as a cultural hub, blending bold design, local art, and c...
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