Automatic - 10 Minutes News for Hoteliers - Page 113

3 min

Houston Hotel Submarket Performance: Nominal Gains and Real-Dollar Context

🏨 Greater Houston’s hotel market saw a RevPAR increase of 15% in 2024 from 2023, largely due to events like the College Football Playoffs, May derecho storm, and Hurricane Beryl. Inflation-adjusted gains over 2019 are modest. Houston CBD led in 2024 revenues, but real-dollar improvements were limited. By late 2025, market performance normalized, with a broader improvement expected in 2026, aided by the 2026 FIFA World Cup. The inflation-adjusted RevPAR indices ranged from 93 to 109 across submarkets.

4 min

2026 Travel & Hospitality Trend Forecast

🏨 In 2026, hotels in Florida, including The Perry Hotel Naples, SkyBeach Resort, The Marker Key West, The Gates Hotel South Beach, and others, are gearing up for changing travel trends. Key shifts include wellness-oriented, emotionally-driven, community-centered, and value-driven travel. Miami anticipates a strong travel year due to global events like the FIFA World Cup, increasing demand, and proactive trip planning. Hotels are focusing on immersive, personalized experiences and leveraging technology, like AI, for enhanced guest interactions.

4 min

Beyond the Business Case: What Hotels Get Wrong About Neurodiversity Employment

📈 Over 40% of UK hospitality employers have neuroinclusion policies, yet fewer than 15% of neurodivergent employees find these effective. Neurodivergent unemployment rates are 70-80%. Hotels face a conflict between inclusion as a right and as a business resource. Corporate policies often fail at the franchise level. Managers state that commitment improves retention, but online training alone is insufficient. Inclusion should be foundational, not selective, with mandatory reporting and stronger oversight needed for consistency.

2 min

Stayntouch Accelerates Cloud PMS Performance with Gen-2 Infrastructure Enhancements and Advanced AI Features

💻 Stayntouch, a leader in cloud hotel PMS, announced enhancements to its Gen-2 platform, boosting performance by 30-35% and reducing update resolution times by 50%. New AI-driven tools improve system stability and reporting speed on AWS EKS clusters. Security remains strong with PCI Level 1 certification. With a 97% client retention rate, these upgrades enhance operational efficiency and guest service, ensuring hotel management stays ahead with reliable and quick service.

8 min

Direct booking in the AI era: 10 OTA winback strategies

💻 Over 68% of travelers prefer OTAs, but AI is changing this. One in three travelers now use AI travel assistants like ChatGPT for bookings. Despite OTAs' dominance, 21% of hotel databases have masked emails, hindering direct marketing. Automated post-stay campaigns boast a 53.2% open rate, generating $18K in direct revenue for TPG properties. Triumph Hotels cut OTA reliance by 20% via pre-arrival engagement. Mobile bookings now account for one-third of global reservations.

5 min

The World’s Best New Luxury Hotels of 2025

🌍 Chester, UK, sees LTI announce 2025's top luxury hotels. Highlights include Nekajui Ritz-Carlton Reserve in Costa Rica, Rosewood Mandarina in Mexico, and The Chancery Rosewood in London, which tops the list. The Rocco Forte Carlton in Milan invested $60 million for 71 rooms, while Vienna's Mandarin Oriental offers 138 rooms. Dubai's Jumeirah Marsa Al Arab boasts 300 rooms and 86 suites. LTI provides detailed reporting for affluent travelers, funded by membership fees—no ads or bookings.

The Chief Engineer’s AI Playbook

💻 Chief Engineer AI Playbook by Pertlink is a tool for hospitality, focusing on AI's practical uses in hotel engineering. It aids in asset reliability, preventive maintenance, and energy optimization, without complexity. Written for non-technical leaders, it offers clear AI deployment guidelines. Pertlink, operating since October 23, 2000, is based in Hong Kong and specializes in tech solutions for the hospitality industry. Terence Ronson is the Managing Director.

4 min

Hotelogix caps 2025 with strong growth, market leadership, and turns EBITDA positive

📈 Hotelogix, Singapore, 17 December 2025: Surpassed 400,000 rooms in India and 15,000 keys in the Philippines, capturing 15% of India's hotel inventory. 2025 marked 35% revenue growth from 2024, achieving EBITDA positivity through AI efficiencies and enhanced customer support. Launched AI-integrated products like multi-property dashboards and hourly booking, driving operational efficiency. Expanded compliance capabilities in Malaysia, Philippines, and Saudi Arabia. Planned a 50% expansion in Southeast Asia, South Asia, the Middle East, and Africa by 2026, focusing on AI innovation.

2 min

Sustainability News You Don’t Want to Miss in Recent Weeks

🌱 Grand Hotel Chicago and Mövenpick Hotel Waad Al Shamal received Green Globe certification, while The Hari Hong Kong earned EarthCheck Silver Status recently. Sunway Hotels & Resorts launched carbon offset programs for guests. BCD Travel and Advito introduced a Hotel Sustainability Index for corporate travel assessments. GCSTIMES, active since 2011, operates in China, US, UAE, France, and Australia, offering sustainable solutions in over 140 countries, serving 100,000+ international hospitality groups.

2 min

Berlin court rules hotels can claim damages from Booking.com

💰 Over 1,000 German hotels can claim damages from Booking.com, confirmed by the Berlin Regional Court on Dec 17, 2025. Between 2013 and early 2016, 1,099 hotels were affected by anticompetitive price parity clauses that restricted pricing freedom. Booking.com’s liability is established, but compensation amounts are undetermined. This ruling is part of a European trend reinforcing hotels' distribution strategies. Despite some claims being rejected, Booking.com maintains its clauses benefited both travelers and partners.

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