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  • 4 min

The future of housekeeping: strategies for smarter, faster hotel operations

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  • 16 December 2025
💻 Mews and Flexkeeping are transforming hotel housekeeping through tech innovation. In episode 55 of Matt Talks, Flexkeeping CEO Luka Berger discussed using modern PMS and tech for housekeeping efficiency. Flexkeeping automates tasks, reducing errors, with one hotel automating over 14,000 tasks in three months. Mews powers over 12,500 customers in 85+ countries. The partnership enables real-time updates and AI communication, revolutionizing housekeeping operations and guest satisfaction with a future vision of AI and robotics.
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Meliá Hotels International to Debut Its First Hotel in the Dolomites in 2026

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  • 16 December 2025
🏖️ Meliá Hotels International partners with Gruppo Stay to open its first project in the Dolomites, set for May 2026 in Auronzo di Cadore, Italy. The four-star hotel will offer 53 rooms, a restaurant, bar, and spa, becoming Meliá's 16th Italian property. Just two hours from Venice, it's ideal for exploring the UNESCO-designated Cadore Dolomiti. It will coincide with the 2026 Milano-Cortina Winter Olympics and features proximity to Dolomiti Superski, with 450 lifts and 1,200 km of slopes.
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  • 2 min

Waldorf Astoria to Come to Spain’s Malaga Province with Waldorf Astoria Marbella

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  • 16 December 2025
🏨 Hilton and Higuerón Developments announced the Waldorf Astoria Marbella, opening in 2029 in Spain's Malaga Province. The resort will feature 120 guest rooms, 120 branded residences, a 750 sqm spa, and a championship golf course redesigned by Robert Trent Jones Jr. Dining options include Peacock Alley and a signature restaurant. The signing ceremony was on 5 November in New York, attended by Hilton CEO Christopher J. Nassetta and Higuerón CEO Javier Rodríguez.
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  • 4 min

Hampton by Hilton Set for India Expansion with First Five Hotel Signings in Partnership with NILE Hospitality

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  • 16 December 2025
Hilton and NILE Hospitality will introduce five Hampton by Hilton hotels in India within two years, targeting Amritsar, Vrindavan, Raipur, and Lonavala. The expansion involves over 350 keys, catering to mid-market travelers with localized offerings. Hampton by Hilton maintains its status as the #1 lodging franchise for 16 years. Each hotel will feature optimized layouts and regionally inspired amenities, including a unique breakfast concept. This initiative responds to high demand for quality, affordable accommodations in India's evolving travel economy.
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IHG Hotels & Resorts Expands Its Luxury Lifestyle Portfolio in Morocco with the Signing of the First Kimpton in Marrakech

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  • 16 December 2025
🏨 IHG Hotels & Resorts will introduce Kimpton Marrakech, a 67-room luxury hotel, in Q4 2026, through a franchise with Sirayane Hospitality. Located near Marrakesh-Menara Airport, it aims to attract affluent travelers seeking luxury outside Marrakech city center. This marks Kimpton's entry into Morocco, expanding IHG's presence in the country. Marrakech, drawing 25% of Morocco's visitors, is a cultural hotspot and gateway to the Atlas Mountains.
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  • 4 min

Holiday Inn Commemorates 50 Years in Greater China, Unveils its Next-Generation Brand Evolution

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  • 16 December 2025
🏨 IHG's Holiday Inn celebrates its 50th anniversary in Greater China with a commemorative brand book and the launch of Holiday Inn’s next-generation evolution. Founded in 1975 with its first hotel in Hong Kong, Holiday Inn now boasts over 250 hotels open or in development in the region. The brand's transformation includes enhanced guest experiences, new design elements, and the appointment of actress Cecilia Yip as Brand Ambassador.
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  • 2 min

MGallery Collection Unveils New Address on the Island of Oléron, between Pine Forests and the Ocean

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  • 16 December 2025
🏨 MGallery and CLR Hôtels plan to open Bel Hôtel Oléron - MGallery Collection in April 2026, on Oléron Island in Saint-Trojan-les-Bains. The hotel will transform the 1970s Novotel Thalassa into a 102-room luxury retreat, featuring 8 suites, directed by Michelin-starred chef Pierre Gagnaire. Located in a Natura 2000 site, it offers a spa, thalassotherapy, and local culinary experiences, emphasizing environmental conservation and regional collaboration.
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  • 2 min

OTH Hotels Resorts Expands Pennsylvania Footprint with Crowne Plaza Hotel & Suites Pittsburgh South

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  • 16 December 2025
🏨 OTH Hotels Resorts expands its East Coast presence by managing the 179-room Crowne Plaza Hotel & Suites Pittsburgh South. Located in Pittsburgh's South Hills, the hotel offers 13,000 sq. ft. of event space, a restaurant, fitness center, and more. This partnership aims to enhance guest experiences and property performance. Interior enhancements are planned for 2026. Founded in 2019, OTH manages 20 hotels and 38 restaurants across the eastern U.S.
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Manual Hotel Workflows Cost You More Than You Think. How Leading Hotel Groups Found the Switch From Pain to Gain

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  • 16 December 2025
💻 Only 28% of hotel chains use process automation, per h2c’s Global AI & Automation Study. RobosizeME helps hotels eliminate manual processes, saving 72 human days monthly in rate code management and 49 days annually in commission reconciliation per hotel, at $10,492 savings. Automation freed 20 employees from profile management, improving efficiency and guest experiences. Setup costs $5,000, with a $179 monthly fee. This enables hoteliers to focus on strategic tasks rather than repetitive ones.
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  • 2 min

Pertlink Unveils New Brand Identity and Leads the Industry Toward Practical AI for Hospitality

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  • 16 December 2025
💻 Pertlink Limited, based in Hong Kong, launched a new brand identity and strategic business evolution aimed at the hospitality sector, focusing on AI integration. Celebrating 25 years in service since October 23, 2000, Pertlink offers AI Playbooks for various hospitality roles, helping to improve productivity and control costs. These playbooks include guides for Housekeeping, Engineering, and more. Founder Terence Ronson emphasizes practical AI applications to support industry transformation.
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