Keep Michelin men out of our hotels
In the past few weeks, the world of travel has been roiled by a surprising innovation: Michelin stars for hotels Jul 22, 2024 This may not seem like big pommes…
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CBRE on AI’s impact on hotels
Technological advances are likely to significantly change the relationships between hotel brands, third-party management companies, hotel owners, and OTAs and metasearch platforms Jul 18, 2024 AI is likely to lead…
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Hoteliers accuse Booking.com of ‘unfair business practices’
Hotrec members accuse the OTA of withholding guest data from hotel partners and preventing hotels from offering better rates on their own websites Jul 18, 2024 Europe’s hoteliers are increasingly…
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PwC US selects KAYAK for Business
The company has been involved in the development of the solution, which is now introduced to more than 75,000 PwC US employees to plan and book their business travel Jul…
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Accor repositions Pullman for blended travel
Pre-pandemic, “bleisure” travel typically meant extending a business trip into the weekend. Now, blended travel is more about mindset, integration, and purpose Jul 18, 2024 Accor is capitalizing on the…
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Business travel is booming back
Business travel spending may reach or even top pre-pandemic levels by the end of the year, a new Deloitte report finds Jul 18, 2024 Nearly 3 in 4 corporate travel…
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Q2 Guest Experience Update 2024
Q2 2024 Guest Experience Benchmark Infographics The Q2 2024 Guest Experience Benchmark Infographics is here! For this quarter we included NEW DATA: the review volume evolution over the last 3…
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The dynamic nature of business travel
Business travel has changed fundamentally, influenced by pandemic recovery, corporate strategy shifts, industry consolidation and emerging sustainability regulations Jul 17, 2024 Business travel is undergoing significant changes post-COVID-19, according to…
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IHG debuts ‘low carbon’ hotels
The company’s Low Carbon Pioneers program brings together energy efficient hotels that have no fossil fuels combusted on-site and are backed by renewable energy Jul 17, 2024 This collection of…
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Booking.com’s countermove to rate parity
Rather than resorting to retaliation, the company has adopted a strategy of “algorithmic persuasion” that focuses on influencing and guiding hoteliers’ behavior rather than simply punishing them Jul 17, 2024…
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