Automatic

Sustainability: Can you deliver what you promise?

Don’t let marketing or sales drive the sustainability narrative; they may prioritize appeal over accuracy Dec 3, 2024 Because hospitality and tourism companies interact directly with customers, they are expected…

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Amex GBT details its first AI projects

The company spent much of the year developing its strategy and conducting experiments. Now the focus is shifting to implementation Dec 3, 2024 Amex GBT started the year with an…

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Drive your hotel’s success with a dynamic pricing intelligence

Rate intelligence is increasingly important for today’s hoteliers to compete in a busy marketplace Dec 3, 2024 When it comes to pricing intelligence, data is the driving force. With a…

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Thanksgiving 2024 travel reached new heights

The Thanksgiving holiday saw a record surge in travel, with airlines and airports handling unprecedented volumes of passengers and flights Dec 3, 2024 According to the Federal Aviation Administration (FAA),…

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Marketing Trends 2025

For years, marketers have underestimated inclusion as a strategic lever for growth, despite mounting evidence of its impact. In a connected world shaped by demographic shifts, inclusivity will continue to…

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CX Trends 2025 | Surge ahead with human-centric AI

Today more than ever, consumers are expecting AI-powered interactions in every facet of their experience. With over 10,000 consumers and business respondents surveyed from 22 countries, Zendesk is spelling out…

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