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10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
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  • 2 min

OTH Hotels Resorts Expands Pennsylvania Footprint with Crowne Plaza Hotel & Suites Pittsburgh South

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  • 16 December 2025
🏨 OTH Hotels Resorts expands its East Coast presence by managing the 179-room Crowne Plaza Hotel & Suites Pittsburgh South. Located in Pittsburgh's South Hills, the hotel offers 13,000 sq. ft. of event space, a restaurant, fitness center, and more. This partnership aims to enhance guest experiences and property performance. Interior enhancements are planned for 2026. Founded in 2019, OTH manages 20 hotels and 38 restaurants across the eastern U.S.
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  • 4 min

Manual Hotel Workflows Cost You More Than You Think. How Leading Hotel Groups Found the Switch From Pain to Gain

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  • 16 December 2025
💻 Only 28% of hotel chains use process automation, per h2c’s Global AI & Automation Study. RobosizeME helps hotels eliminate manual processes, saving 72 human days monthly in rate code management and 49 days annually in commission reconciliation per hotel, at $10,492 savings. Automation freed 20 employees from profile management, improving efficiency and guest experiences. Setup costs $5,000, with a $179 monthly fee. This enables hoteliers to focus on strategic tasks rather than repetitive ones.
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Pertlink Unveils New Brand Identity and Leads the Industry Toward Practical AI for Hospitality

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  • 16 December 2025
💻 Pertlink Limited, based in Hong Kong, launched a new brand identity and strategic business evolution aimed at the hospitality sector, focusing on AI integration. Celebrating 25 years in service since October 23, 2000, Pertlink offers AI Playbooks for various hospitality roles, helping to improve productivity and control costs. These playbooks include guides for Housekeeping, Engineering, and more. Founder Terence Ronson emphasizes practical AI applications to support industry transformation.
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  • 1 min

Will AI Kill Your Brand? 8 Shifts to Build Winning Brands in the AI Era

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  • 16 December 2025
✨ Youri Sawerschel, founder of Creative Supply, reveals 8 shifts in brand management in the AI era through a webinar, featuring a döner kebab shop rebrand as a case study. Learn how AI can enhance brand strategies when aligned with human intention. Creative Supply is a Zurich-based agency collaborating with notable brands like UBS and LVMH. It educates thousands through workshops and is featured in major publications. 🌍 [creativesupply.ch](https://creativesupply.ch)
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Hideaway Inns Opens Second Property: Hideaway Inn Mt. Snow in West Dover, VT

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  • 16 December 2025
🏖️ Hideaway Inns opens its second property, Hideaway Inn Mt. Snow, in Vermont's Green Mountains, featuring 27 rooms. Located near Mount Snow Resort, it serves NYC and Boston weekend adventurers. Powered by Invisible Hospitality™, it offers mobile check-in, unique room designs, and communal spaces like The Living Room and The Chill. Amenities include a 24/7 coffee bar and coworking spaces. Expansion continues with plans for 25 properties in the next five years.
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Cygnett Hotels & Resorts Announces Landmark Luxury Signing Under ‘Anamore Registry Collection by Wyndham’ in Rajasthan

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  • 16 December 2025
🏨 Cygnett Hotels & Resorts announced a luxury resort under the Anamore Registry Collection by Wyndham. Set to open in late 2026, the resort in Pushkar, India, spans 18 acres and offers 288 rooms. It features 20,000 sq. ft. of banquet space, multiple dining venues, and wellness zones. Developed by M/S Turban Landmarks LLP and STurban Resorts Private Limited, this project aims to blend Indian design with Wyndham's global brand.
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Andaz One Bangkok Opens Its Doors in Thailand

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  • 16 December 2025
📍 December 19, 2025, Andaz One Bangkok opens on Wireless Road, Bangkok, Thailand. Located next to Lumphini Park, the 244-room hotel offers views of urban greenery and easy access to transportation. Designed by PIA, it includes the Andaz Lounge, Jing (a Chinese restaurant), Andaz Terrace for Asian-influenced dining, and Piscari for coastal Mediterranean cuisine. It features a 24-hour lounge, infinity pool, fitness center, and suites up to 197 sqm. Ideal for both local and global exploration.
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  • 2 min

Sustainable Christmas 2025: Practical Actions Hotels Can Take Today

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  • 16 December 2025
🎄 In 2025, hotels are reimagining Christmas with rented native trees and upcycled décor, reducing waste through root-to-shoot menus and digital gifts. Guests can opt for "Green Gift" donations instead of housekeeping. GCSTIMES, founded in 2011, offers sustainable solutions globally, with operations in China, the US, UAE, France, and Australia, and services in over 140 countries. Their brand portfolio includes GCS, AUROkeys, Xenyra, and Glint Spot, supporting sustainable goals for 100,000 hospitality groups.
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  • 3 min

Delivering The “Vibe” Of Hospitality Requires E.P.I.C. Qualities

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  • 16 December 2025
📖 In December 2025, Orlando introduces a new theme park named "Epic." Doug Kennedy, associated with Kennedy Training Network, emphasizes "EPIC" qualities crucial for hospitality: Enthusiasm, Proactivity, Intuition, and Connection. These "heart skills" are vital in creating memorable guest experiences and preventing "heart failure," a leading cause of business loss. Research shows prosocial behaviors, like connecting and comforting, yield positive responses, enhancing workplace enjoyment and personal happiness.
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Generic luxury gives way to culturally coded hospitality

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  • 16 December 2025
🏨 Dec 16, 2025, luxury hotels globally are redefining opulence by aligning with cultural identities rather than showcasing visual wealth. Traditional luxury elements like grand designs and high prices are now commonplace and lack exclusivity. Hotels are targeting precise audiences, focusing on cultural tribes and hyper-personalization. This shift includes members-only clubs and unbranded luxury models that emphasize cultural coherence. The emphasis is on guest identity affirmation through experience, design, and atmosphere.
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