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Automatic

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The Untold Story of Rate Misuse: Expedia Group Research Highlights How Centralized Distribution Can Help Hotels Reduce Rate Leakage and Protect Revenue

Expedia Group has released new global research revealing that fragmented hotel distribution is costing properties revenue and creating operational strain. Nearly all surveyed hoteliers report losing income due to rate leakage, yet 99% agree that a centralized distribution platform would help simplify operations, improve rate integrity, and better protect revenue.
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h2c Unveils Landmark Global Study on AI & Automation in Hospitality

h2c GmbH, in collaboration with industry-leading sponsors, today announces the release of its 2025 Global Study “AI & Automation in Hospitality: Navigating Today’s Challenges, Shaping Tomorrow’s Gains.” The comprehensive report presents unique insights from 189 quantitative responses and 26 executive interviews with industry leaders—including hotel chain executives and IT vendors—across 171 hotel chains, representing over 11,000 properties and 1.3 million rooms worldwide.
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  • 8 min

The Great Tech Reset: Agentic AI and the Coming Rebalance of Power in Hospitality

The hospitality industry stands on the precipice of its most profound disruption since the internet. It’s an existential shift, driven by Agentic AI, and it threatens to dismantle the decades-old power structure of hotel distribution. For years, hoteliers have operated in a distribution landscape where third parties—Online Travel Agencies (OTAs) and Global Distribution Systems (GDSs)—control the customer journey. They have provided a crucial aggregation service, gathering disparate hotel inventory into a single, searchable platform.
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  • 8 min

The Great Tech Reset: Agentic AI and the Coming Rebalance of Power in Hospitality

The hospitality industry stands on the precipice of its most profound disruption since the internet. It’s an existential shift, driven by Agentic AI, and it threatens to dismantle the decades-old power structure of hotel distribution. For years, hoteliers have operated in a distribution landscape where third parties—Online Travel Agencies (OTAs) and Global Distribution Systems (GDSs)—control the customer journey. They have provided a crucial aggregation service, gathering disparate hotel inventory into a single, searchable platform.
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a&o Hostels opens its first hotel in London in the former DoubleTree by Hilton

a&o Hostels, Europe’s largest privately-owned provider of budget accommodation, announces the acquisition of the former DoubleTree by Hilton Docklands Riverside. With this step, the group is opening its first location in London and its third property in the United Kingdom. The new a&o London Docklands Riverside will operate as a hotel and illustrates the group’s continued growth in the hospitality sector. The opening is scheduled for November, but reservations are already available through official a&o channels.
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