Automatic

InnVentures proudly announces the official rebrand and full-property renovation of the former Holiday Inn & Suites Santa Maria to Homewood Suites by Hilton Santa Maria, in partnership with ownership group BHG Hotels, general contractor Naran Construction, and interior design firm Level 3 Design Group.

McLean, VA - The Hospitality Sales & Marketing Association International (HSMAI) Foundation has released its fourth annual State of Talent Report, outlining the top trends impacting talent across hospitality’s commercial disciplines — sales, marketing, and revenue optimization. The report’s analysis of key talent trends reveals a dramatically transformed workplace landscape in 2025, driven primarily by artificial intelligence adoption, demographic shifts, and post-pandemic workplace evolution.

Questions are commonplace in any hotel business. Who hasn’t been in a budget meeting or financial review when someone has asked if the food and beverage margins are competitive, or if the spa department should be generating more revenue, or how labor efficiencies compare to other properties of the same size? Transforming these questions into actionable insights is what hotel benchmarking can do—creating concrete, data-backed comparisons.

As World Travel Market (WTM) 2025 draws to a close at Excel London, Trip.com Group showcased its global leadership by sharing insights and innovations shaping the future of travel. Across key sessions, the company led conversations from global and European perspectives, focusing on the strategic evolution of travel, from digital transformation and personalisation to sustainability.

You have revenue hiding in plain sight…and it’s slipping away.

I watched a Director of Sales break down last month.

Following on from the joint report "Fashion and Cultural Tourism – Connecting Creators, Businesses, and Destinations" USI, in cooperation with UN Tourism, hosted a hybrid workshop (24 October) to strengthen ties between the fashion and tourism sectors. The insights delivered in Lugano targeted policymakers and researchers, as well as professionals in product development, marketing and communication working within national tourism administrations, destination management organizations and fashion companies.

The hospitality industry doesn’t need more buzzwords or metaverse-ready ideas. What matters is creating online experiences that put guests first and drive measurable results.

Think about all the things we say we want to do but do not have time for: follow-up calls to candidates, monthly wellness check-ins/stay interviews, individualized onboarding paths, coaching based on performance data.