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How hoteliers are using technology to meet the changing needs of travelers

The strategic use of technology stacks is integral to creating unique travel experiences that resonate with modern travelers and drive revenue growth for savvy hotel operators Jul 26, 2024 The…

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Rethinking hospitality marketing team deployment

At a time when differentiation is key, using data effectively and collaborating as a cross-functional team are key strategies Jul 26, 2024 Evolving technology and shifting consumer preferences, along with…

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OTAs still offer different hotel rates on laptops and mobiles

Booking.com, Expedia and Hotels.com often charge more if you book on a computer instead of your phone Jul 25, 2024 It’s little-known that Booking.com, Expedia and Hotels.com offer mobile-only discounts…

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Opportunities for travel marketers now that cookies are here to stay

Travel marketers no longer need to radically reinvent their advertising strategies to remain competitive in the marketplace Jul 25, 2024 The current recommendation is to continue building your first-party data…

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American Airlines profits sink

American’s profits declined 46% in the second quarter as it reels from a controversial direct selling strategy and an imbalance in domestic seats Jul 25, 2024 CEO Robert Isom attributed…

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Ryanair wins Booking.com ‘screen scraper’ case

A U.S. court ruled that Booking.com violated the Computer Fraud and Abuse Act by accessing part of Ryanair’s website without permission Jul 25, 2024 Ryanair has been embroiled in a…

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Hotel revenue managers still seeking predictability

With travel segments recovering at different paces, it’s a challenge for revenue managers to dig in and forecast the future Jul 25, 2024 Speaking at HSMAI’s Commercial Strategy Conference, Erica…

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Apple Maps now available in public beta on the web

Apple Maps has entered the web mapping arena, positioning itself directly against Google Maps, a longtime leader in web mapping Jul 25, 2024 The web version of Apple Maps mirrors…

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1 min

Consumer Trends

Hi, it’s Dan Frommer. What’s driving growth in the beauty industry? And what’s the deal with Zyn? I’m excited to share a new Consumer Trends Report report, my latest collaboration…

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The first AI voice guest service agent for hotels

Meet KITT, THN’s AI-driven guest service agent that handles reservations and responds to guest queries Jul 24, 2024 The Hotels Network (THN) announces the launch of KITT, the first AI…

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How hoteliers are using technology to meet the changing needs of travelers

Rethinking hospitality marketing team deployment

OTAs still offer different hotel rates on laptops and mobiles

Opportunities for travel marketers now that cookies are here to stay

American Airlines profits sink

Ryanair wins Booking.com ‘screen scraper’ case

Hotel revenue managers still seeking predictability

Apple Maps now available in public beta on the web

Consumer Trends

The first AI voice guest service agent for hotels

The RFP Process for Hotel PMS

Top hospitality tech trends from Mews Unfold 2024

Getting Started with AI: A Step-by-Step Guide for Hoteliers

AHLA Statement on House Companion to Hotels Fees Transparency Act

Michael Jackson on LinkedIn: "In 2025 we have a real growth challenge…let's have that industrial…

CoStar: Weekly Performance Increases for U.S. Hotel Industry

6 Major Trends Shaping the Future of Hotel Distribution

Hospitality: rethinking models to ensure profitability

The RFP Process for Hotel PMS

Top hospitality tech trends from Mews Unfold 2024

Getting Started with AI: A Step-by-Step Guide for Hoteliers

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