Automatic

Hospitality leaders discuss treating phone calls as revenue opportunities rather than cost centers, using unified guest data to boost direct booking conversion.

RIU joins ECPAT organizations across US, Dominican Republic and Mexico, implementing training programs and policies to combat child exploitation in tourism.

The guide details 11 criteria for selecting 5-10 direct competitors, from location and price to amenities and online presence, with automated tracking solutions.

The 87-unit luxury development will rise 31 stories along the Intracoastal Waterway, marking Mandarin Oriental's first standalone residences in South Florida.

The 150-room property will anchor a AUD $3.8 billion Burswood Point development opening in 2032, marking Anantara's first Australian location.

First RevPAR growth month since March 2025, with Minneapolis leading gains due to federal agent activity and Miami boosted by CFP Championship Game.

The author argues hospitality leaders should strategically integrate AI to handle transactional work while humans focus on emotional guest connections and high-touch service.

Marriott signed over 230 deals across EMEA in 2025, with conversions representing nearly 50% of signings and luxury segment delivering a record 40 signed agreements.

The 1,300-room property debuts redesigned rooms, reimagined public spaces, and Percy All Day café after a comprehensive renovation, with rates starting at $279.

The platform combines certification standards with booking technology, targeting the LGBTQ+ community's $3.7 trillion annual spending power.