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Automatic

2825 posts

Marriott details Sonder’s collapse and alleged safety threats

🏨 Marriott, on November 20, 2025, revealed Sonder's financial collapse, detailing rapid liquidity issues and guest risks. Sonder's cash reserves dwindled by early November, leading to potential guest lockouts. Marriott terminated their agreement on November 7 to protect guests and address global disruptions affecting 7,700 rooms. Sonder owes Marriott nearly $18 million and requested up to $28 million for wind-down support, which Marriott refused. Guest payments went directly to Sonder, complicating recovery efforts.
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Deloitte holiday travel outlook shows rising intent but tighter spending

🗺 Nov 20, 2025: Deloitte reports rising holiday travel demand with more than 50% planning trips, but financial caution is evident as budgets shrink. High-income earners, surprisingly, are leading this conservative trend. Gen Z and millennials now make up about 50% of travelers, with the latter spending the most. Digital tools like AI and social media videos are shaping travel plans. Luxury travel persists, as some prioritize premium experiences.
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Virtuoso’s 2026 luxury travel trends

🗺 Nov 20, 2025: According to the Virtuoso Luxe Report, luxury travel in 2026 focuses on meaningful experiences. 67% of travel advisors anticipate increased bookings, with 55% expecting higher spend per trip. Destinations are influenced by climate, with 45% of clients altering plans due to climate concerns and 76% opting for off-peak travel. Rising interest in Japan, Iceland, and Morocco highlights shifting preferences, and wellness trips rank as the second-most requested for solo travelers.
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From room types to experiences — how AI is quietly rewriting the rules of hotel merchandising

🏨 November 20, 2025: AI travel assistants revolutionize hotel room selections by focusing on travelers' intentions rather than standard categories like Superior or Deluxe. Experience-based selling enhances pricing, demand, and direct bookings by making hotel rooms emotionally relatable and machine-readable. Hotels with rich experiential data gain a competitive edge, surfacing more frequently in AI recommendations. This shift offers branding opportunities, especially for boutique and design-led hotels, allowing them to showcase their unique identities and stories.
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  • 5 min

BodyHoliday Announces A New Global Leadership Team To Usher In A New Era Of International Expansion

🌴 BodyHoliday, a premier wellness resort, announced a new global leadership team on November 2023 to drive international expansion. The team includes executives from Fairmont Hotels, IHG, and Soho House, led by Andrew Barnard. A new property, BodyHoliday Algarve, opens in 2029 in Portugal's Algarve, featuring 175 rooms, a 40,000-square-foot Wellness Center, and more, set on 26 acres. Global wellness travel, projected to reach $9 trillion by 2028, motivates this expansion.
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Record attendance and industry insights define HOSPACE 2025 as Inspirational Leader award winners announced

📣 HOSPACE 2025, held on November 13 at Royal Lancaster London, hosted over 600 industry leaders, breaking attendance records. Led by Harry Murray and Jane Pendlebury, the event featured economic insights from Thomas Pugh and panels on hospitality leadership. Awards highlighted innovation, with winners including Jans Mazurs and Rebecca Downey. The event raised £2,403 for Hospitality Action. Supported by Access Group and Agilysys, sessions covered strategic challenges. Workshops emphasized tech advancements, available on the HOSPACE website.
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  • 4 min

Independent Tuesday and the Fight for the Future of Hospitality

🏨 Independent Tuesday, launched by TakeUp, emphasizes the value of independent hotels amidst the rise of "fauxtiques." These corporate-designed hotels lack the authentic experience offered by independently owned properties. Independent Tuesday aims to encourage travelers and hoteliers to support genuine hospitality that reflects local character and originality. TakeUp, an AI-powered platform, supports independent hotels in maximizing revenue and efficiency. Join the movement to preserve the soul of hospitality.
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  • 1 min

Bodyholiday Announces First European Resort

🌴 BodyHoliday Algarve is set to open in 2029 near Portugal's Eastern Algarve, just 45 minutes from Faro International Airport. Located by the Ria Formosa nature reserve and the beach 'Praia da Lota,' it promises a serene experience. BodyHoliday in St Lucia, established in 1988, is renowned for its wellness offerings including fitness classes, spa treatments, and themed programs. The St Lucia resort features 155 rooms and four villas. Visit [bodyholiday.com](https://www.bodyholiday.com) for more details.
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  • 2 min

Amadeus and SmartRyde team up to make airport transfers easier — starting with Japan and South Korea based travel agents

🛫 SmartRyde and Amadeus partner to streamline airport transfers in Japan and South Korea, launching this month. Travelers gain access to pre-booked transfers via Amadeus Transfers at over 1,000 airports worldwide, with upfront pricing and real-time availability. This collaboration integrates SmartRyde’s services into Amadeus, enhancing travel itineraries with seamless transportation options. The partnership aims to offer a full-service experience, expanding global airport transfer solutions across 150+ countries.
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