Automatic - 10 Minutes News for Hoteliers - Page 91

4 min

Shaza Hotels Expands in Saudi Arabia with the Signing of MoUs for Four New Projects at TOURISE 2025

🏨 Under the patronage of Saudi Arabia's Ministry of Tourism, Shaza Hotels signed MoUs for four new projects at TOURISE 2025 in Riyadh, from 11-13 November 2025. Projects include Mysk Residences Riyadh (58 keys), Shaza Riyadh Stables Resort (63,500 sqm), and Mysk Al Haramain Hotels 3 & 4 in Makkah (446 keys total). Shaza's USD 950 million global pipeline includes destinations like Maldives, Turkey, and USA. Key partners: Al Rajhi Investments, Adante Realty LLC, FSM Hospitality Company.

4 min

Hyatt Place London City East Unveils the Canvas Suite

🏨 Hyatt Place London City East introduces the Canvas Suite, offering flexible event spaces for up to 60 guests. Located near Brick Lane, the hotel includes 276 rooms and art-filled decor by London artists. The hotel boasts the acclaimed Sotto Cucina & Bar and PocketSquare Skyline Bar, ranked among London's top ten rooftop bars. Sustainability achievements include BREEAM Excellent accreditation and numerous awards. The hotel’s location is ideal for exploring East London's cultural landmarks.

4 min

Ladera Unveils Total Renovation

🏖 Ladera Resort in St. Lucia reopens after a multi-year transformation, featuring a 25,000-square-foot lévé Wellness & Spa, four new restaurants, and new electric vehicles. Located within the UNESCO World Heritage Site Piton Mountain range, this 43-year-old resort now offers holistic spa treatments with local ingredients, weekly artisan interactions, and new dining experiences like a Caribbean Fish Fry. Nightly rates begin at $1,290, including breakfast and airport transfers.

2 min

Shiji launches Embedded Payments for Daylight PMS powered by Stellaris Digital Payby

💳 Berlin, Germany – Shiji launched a new embedded payments feature for Daylight PMS, powered by Stellaris Digital Payby. This integration allows hotel teams to manage payment requests directly within the PMS, improving operational efficiency and security. Key features include end-to-end workflow, real-time synchronization, and compliance with PCI DSS and 3DS PSD2 standards. Shiji, with over 5,000 employees, supports 91,000 hotels globally with technology that enhances seamless operations.

3 min

Introducing Bertrand’s Townhouse: A Characterful Boutique Luxury Hotel Celebrating Bloomsbury’s Brilliant Past

🏨 Winter 2025/26, Bertrand's Townhouse will open at 4-6 Bedford Place, Bloomsbury, London. The luxury hotel, composed of 43 rooms, pays homage to Bertrand Russell and the Bloomsbury Set. Features include Ottie's Salon, a speakeasy-inspired venue, and The Cigar Garden, an outdoor terrace. Rates start at £300 per night. The location offers proximity to cultural landmarks like the British Museum and Charles Dickens Museum, enhancing its appeal for literary and cultural enthusiasts.

1 min

35th Housekeeping Olympics Crowns Frontline Cleaning Heroes at ISSA Show North America in Las Vegas

💪 In Las Vegas, the 35th annual Housekeeping Olympics took place on Monday, celebrating guest room attendants and environmental services workers. This event is part of the ISSA Show North America, the largest event for cleaning and facility solutions industries, which attracts over 12,000 professionals annually. The upcoming ISSA Show is set for November 16-19, 2026, at Mandalay Bay Convention Center, Las Vegas.

5 min

Overcoming the pre-arrival noise: Tips to stand out among other hotels

📨 2025: In the hospitality sector, traditional pre-arrival emails often fail to capture attention due to generic content and predictable timing. To stand out, businesses should use emotional, story-based subject lines, adopt a multi-channel communication approach (including SMS, WhatsApp), and tailor messages to specific guest types. Incorporating visuals like videos and GIFs can enhance engagement. These strategies help break through inbox clutter and improve guest experience, as suggested by Bookboost, a Hospitality Engagement Platform.

2 min

Shiji Group Redefines Hotel Dining with AI-Driven F&B Technology and Empathy-First Design

💻 Atlanta, 2025: Christine Lising of Shiji Group discusses the impact of AI and tech on hotel Food & Beverage operations. Key insights include mobility, AI, predictive analytics, and automation for seamless and personalized experiences. Shiji’s global hotel tech platform aids 91,000 hotels. Upcoming webinar on December 4th, 2025, at 2:00 PM EST explores hotel F&B tech advancements. Join the session to learn more about AI-driven and empathy-based innovations.

4 min

The Seagate Hotel, Golf & Beach Club Joins Marriott Bonvoy’s Autograph Collection

🏨 The Seagate Hotel, Golf & Beach Club in Delray Beach has completed a $55 million transformation, marking its debut as the first Autograph Collection property in the area. The renovation includes 157 guestrooms, over 20,000 square feet of event space, and various facilities like a redesigned Beach Club and an 18-hole Golf Club. The Seagate remains under Turnberry's ownership, maintaining its luxury status since 2009. The hotel offers membership perks through Marriott Bonvoy.

24 min

Service as a strategy: How to drive more revenue with frontline staff

📱 Geoffrey Toffetti, CEO of Frontline Performance Group, shares strategies for hotels to boost ancillary revenue by enhancing service. Hoteliers should treat each guest interaction as a chance to provide exceptional service, fostering brand loyalty. Collaboration between frontline staff is crucial for data sharing and personalized service. Karen Stephens, CMO of Revinate, hosts the Hotel Moment Podcast, leveraging her 25 years of experience to drive growth and strategic partnerships in hospitality. Revinate reached its highest booking quarter in Q4 2023.

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