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2141 posts

The stay is the hotel’s strongest channel

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  • 30 January 2026
Why on-property moments matter more than clicks, funnels, or loyalty mechanics Jan 30, 2026 Hotels invest heavily in digital marketing, loyalty programs, and booking technology to compete with OTAs for…
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AI trends that will shape hotel operations in 2026

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  • 30 January 2026
From buzzwords to outcomes, hotels are refocusing AI on trust, data quality, and real operational impact Jan 30, 2026 While AI fatigue is real among hoteliers, several meaningful shifts will…
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AI becomes a baseline expectation for hotel operations

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  • 30 January 2026
Near-universal adoption shows AI has moved from experimentation to an operational requirement Jan 30, 2026 Artificial intelligence has quickly shifted from a future concept to a day-to-day reality for hoteliers.…
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Accor brings its booking and loyalty platform into ChatGPT

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  • 30 January 2026
The company’s ALL platform tests AI-driven distribution as conversational search reshapes how guests find and choose hotels Jan 30, 2026 Accor has launched the ALL Accor app within ChatGPT, allowing…
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  • 4 min

Europe’s Check-In Crisis: How a Made-in-Europe POS-Integrated Self-Service Kiosk Is Redefining the Hotel Arrival Experience

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  • 29 January 2026
📱 European hotels face severe staffing shortages and rising operational costs amid increasing guest expectations for digital and contactless services. Kiosk.eu offers a solution with their Made-in-Europe self-service kiosks, integrating with PMS and POS systems to streamline check-ins in under 10 seconds. Features include a 15.6” touch panel, RFID key creation, multilingual interfaces, and 24/7 availability. This hybrid approach reduces queues, lowers staffing pressure, and enhances guest satisfaction across major European markets.
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  • 4 min

Cloudbeds unveils inaugural Cloudbeds Collection: 100 Properties redefining independent hospitality

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  • 29 January 2026
🏨 January 29, San Diego: Cloudbeds launched the Cloudbeds Collection featuring 100 independent hospitality properties across 30+ countries. The collection spans five continents, showcasing diverse accommodations with unique design and community impact. Categories include Designed with Intention, Connection, Escape, Indulgence, Breaking the Mold, and Different Design. Viajero Hostels won the People’s Choice Award. Cloudbeds, founded in 2012, connects operations and guest experiences globally, servicing 150 countries. Visit [Cloudbeds Collection](https://www.cloudbeds.com/cloudbeds-collection) for details.
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  • 2 min

Kuda Villingili Resort Maldives Joins the Global Hotel Alliance (GHA) Portfolio

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  • 29 January 2026
🏝️ Kuda Villingili Resort Maldives joins Global Hotel Alliance, the largest independent hotel network, enhancing global reach. The resort joins 950+ hotels in 100 countries, attracting 34 million GHA DISCOVERY members. This partnership boosts visibility and offers unique experiences like snorkeling excursions. Register by April 15, 2026, for exclusive benefits. The resort is renowned for its villas, dining, and wellness offerings. GHA DISCOVERY focuses on experiences over points, using DISCOVERY Dollars (D$) for rewards.
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  • 3 min

Parable Hospitality Launches, Setting a New Standard for Hotel Management with an Innovative Owner-First Model

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  • 29 January 2026
🏨 Parable Hospitality, founded in 2026, is headquartered in Aliso Viejo, California. They manage over 30 hotels in California and Hawaii, promoting a partnership-oriented approach. Scott Roby, president, emphasizes performance and transparency. The platform offers seven core features, such as integrated commercial leadership and technology-based insights. They are expanding into the Western U.S., aiming to enhance owner and guest experiences through storytelling and strategic management. For details, visit parablehospitality.com.
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  • 2 min

Experimental* Announces the Acquisition of Quinta Da Comporta

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  • 29 January 2026
🛣️ EXPERIMENTAL* acquires Quinta da Comporta, located 1 hour and 20 minutes south of Lisbon, known for its beaches and rice fields. This follows their acquisition of Hotel Infante Sagres in Porto, opening in autumn 2026. EXPERIMENTAL*, founded in 2007, operates cocktail clubs, wine bars, and hotels in various locations like Paris, London, and New York. The brand plans to expand with hotels in Rome, Porto, and Comporta by 2026.
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  • 22 min

Recast: Why regenerative tourism is the future of hospitality

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  • 29 January 2026
🏨 Karen Stephens and Aradhana Khowala discuss the future of tourism on the Hotel Moment Podcast. Aradhana, with two decades of experience across 85 countries, emphasizes the shift from sustainability to regenerative tourism, advocating for industries to give back more than they take. She critiques current travel AI as "lipstick on legacy" and highlights the need for systemic change in tourism. Amid global instability, tourism faces challenges, with lost revenues and reduced bookings impacting local economies.
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