Global Asset Solutions expands in Asia Pacific
Global Asset Solutions has added a portfolio of luxury and upper-upscale hotel assets in the Asia-Pacific region, across Marriott and Hyatt brands.
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Automatic
2651 posts
Self-Service: Convenience or Just Passing the Stress?
I just got back from an international trip to drop off my son to boarding school. Self-check-in / self-service is everywhere. Travel, retail, hospitality, the “check yourself in, manage it yourself” model is spreading. On paper, it’s efficient. In practice, it’s… mixed.
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FAU Study: Hotels Must Rethink Loyalty as AI Agents Take Over Travel Planning
The rise of artificial intelligence agents will introduce a new layer of complexity in how the hospitality industry navigates customer loyalty, according to a conceptual paper, “Artificial Intelligence (AI) Agents and the Future of Customer Loyalty,” from four researchers at Florida Atlantic University.
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How are guest expectations changing and how can hotels prepare for the future?
The goal was always to offer increased comfort, create more memorable moments, build guest loyalty – and of course to drive revenue.
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RIU dedicates more than 3 million euros to social investment in 2024
RIU Hotels & Resorts dedicated a total of €3,171,135 to social investment in 2024 as part of the first roll out of its Proudly Committed strategy. The company’s 104 actions with 88 strategic partners directly impacted 55,624 people and indirectly impacted 82,644 people. Childhood represented 71% of the investment, followed by Biodiversity (22%) and Local community (7%).
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Airbnb and Neighborhood Housing Services of NYC launch $1M partnership to advance housing stability for New Yorkers
Airbnb and Neighborhood Housing Services of New York City (NHSNYC) have launched a multi-year partnership to support housing stability and expand economic opportunity for New Yorkers. The announcement comes at a time when the housing affordability crisis is among the most urgent challenges facing the city.
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Travelodge Officially Opens Skegness Seafront hotel
Travelodge, the UK’s first budget hotel brand, has officially opened the doors to a brand new 80-room hotel in Skegness.
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Luxury meets technology: Pan Pacific London adopts Shiji’s Infrasys POS to elevate service across multiple F&B venues
Shiji, the global hospitality technology leader, announced today the successful go-live of Infrasys POS at Pan Pacific London, following a rapid and efficient implementation. The installation spans 8 outlets, 11 workstations, and 19 tablets, delivering a flexible, guest-focused platform designed to support the luxury hotel’s diverse food and beverage operations.
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UN Tourism Showcases Investment Opportunities at South Africa Tourism Investment Forum
The Tourism Investment Forum, hosted by the Government of South Africa, brought together global tourism leaders to explore investment opportunities in South Africa and across the African continent. Highlighting South Africa’s vibrant tourism sector, which welcomed nearly 9 million international visitors and 47 million domestic trips last year, contributing over 12% to national GDP, the Forum underscored the country’s role as a gateway for regional tourism development.
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The Sylvan Lodge Opens in Jackson Hole – An Upscale, Intimate Retreat in the Heart of Wyoming’s Wilderness
Noble House Hotels & Resorts proudly announces the opening of The Sylvan Lodge, a 38-room luxury retreat within Snake River Sporting Club in Jackson Hole. Set on nearly 1,000 acres along the Snake River and Bridger-Teton National Forest, the lodge offers upscale accommodations and year-round access to some of the region’s most coveted outdoor pursuits.
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