Automatic - 10 Minutes News for Hoteliers - Page 97

4 min

Capella at Galaxy Macau introduces bespoke luxury to Macau

🏨 Capella at Galaxy Macau opened in Cotai, Macau, offering 95 suites and penthouses over 17 stories. Suites start at 128 sqm, with penthouses nearly 700 sqm. Highlights include Capella Culturists, bespoke experiences, and a 650+ whisky collection. Chef Vicky Cheng, Michelin-starred, leads the culinary scene, with his fine-dining restaurant opening in 2026. Signature experiences include helicopter tours and visits to Lai Chi Vun. This urban retreat sets a new luxury benchmark in Macau.

3 min

Luxury Family Hotels Announces Full Renovation and Phased Reopening of The Ickworth, Suffolk

🏨 Luxury Family Hotels will reopen The Ickworth in May 2026 after a full renovation by StudioJill. Located within 1,800 acres in Suffolk, the hotel features 37 redesigned bedrooms, new wellness amenities including a spa and indoor pool, and versatile spaces for events. The refurbishment respects its 18th-century Italianate architecture, blending modern design with historic elements. Celebrating its equestrian heritage, the refresh includes spaces for families and children, fostering a welcoming environment.

2 min

Tambourine Launches Reserv Analytics: Real-Time Reporting Dashboard for Reserv Booking Engine Customers

📈 Reserv by Tambourine has launched Reserv Analytics, a real-time AI dashboard for hotels. The platform allows hoteliers to access instant business metrics, replacing static reports with live data. Key features include channel-segmented performance and custom alerts. Part of Tambourine's ongoing investment, it complements enhancements like Reserv Encore and Oracle Cloud Marketplace integration. The upgrade is available for all clients at no additional cost, continuing Reserv’s 30+ years of pioneering reservation technology.

2 min

Europe’s Hotel Pipeline Reaches Record Highs in Early Planning, Upper Upscale, and Luxury Development

🏨 Europe, Q4 2025: The hotel construction pipeline includes 1,717 projects with 252,600 rooms. Under construction are 754 projects with 115,289 rooms, while 375 projects with 54,097 rooms will start within 12 months. The UK leads with 274 projects/39,515 rooms, followed by Germany and Turkey. Record highs noted in early planning and luxury development. In 2025, 255 hotels opened. Projections for 2026 and 2027 are 315 and 320 new hotels, respectively.

3 min

IRIS partnership with Mandarin Oriental delivers 54% growth in mobile ordering, enhancing the guest experience

📲 Mandarin Oriental's F&B revenue increased by 54% and orders grew by 39% in a year using IRIS's digital platform across 20 hotels in Europe, the Americas, and Asia Pacific. The platform enhances guest experiences with streamlined operations and reduced delivery times. Integration with POS and PMS systems has improved service efficiency and revenue management. Over the last decade, IRIS has helped Mandarin Oriental scale its digital ordering service, supporting guest personalization and boosting staff efficiency.

4 min

Hospitality America Marks 30 Years of Partnership-Led Growth and Operational Stewardship

🏨 Hospitality America celebrates its 30th anniversary in 2025, founded in 1995 by Chris Cargen, and now led by CEO Ben Campbell. It ranks #22 among South Carolina’s fastest-growing companies and was recently recognized by USA Today as a Top Workplace. New additions include hotels in Charleston, Rogers, Springdale, and Murrells Inlet. The company plans to enhance operations using enterprise technology and recognizes the importance of a supportive work environment for its associates.

3 min

Markos Chaidemenos of Canaves Collection on Family Leadership, Nature, and Sustainability

🏖 Canaves Collection, founded by CEO Markos Chaidemenos in 1983, is a luxury hospitality group in Santorini emphasizing personal warmth and sustainability. Santorini's unique landscape requires careful design, using materials like volcanic stone. The boutique scale enhances guest experiences and accountability. Sustainability is both visible, with “optical silence” architecture, and hidden in efficient technologies. The focus is on restraint, aligning visible luxury with behind-the-scenes operations for lasting comfort and reliability.

3 min

The Dean Berlin Now Open

🏨 The Dean Berlin, debuting in February 2026, marks The Dean's first hotel outside Ireland. The 81-room hotel in Charlottenburg, Berlin, blends rawness and refinement, with design by Rachael Gowdridge. Rooms feature bespoke furniture, and guests enjoy exclusive bath amenities by DS & Durga. Rates start at €135/night. Benedict, the hotel’s bakery-bar, serves international dishes. The Dean's art curation, *Wanderers*, showcases German-based artists, integrating the hotel into Berlin's creative scene.

2 min

Villa D’este La Collezione Announces Opening Of Miralago Luxury Apartments

🏠 Scheduled for June 2026, Miralago Luxury Apartments open in Cernobbio, Italy, featuring eight exclusive lakefront residences. Located along the Lake Como waterfront, the project, led by Studio Droulers, involves the complete renovation of the former Miralago Hotel. The four-floor property offers tailored services, including a bespoke breakfast experience. Guests gain access to Villa d'Este amenities, such as the Sporting Club and floating pool, blending privacy with exceptional hospitality.

3 min

Luxury hospitality reimagined: Cairns 5-star hotel elevates guest experience with Shiji’s Infrasys POS

🏖️ Shangri-La The Marina, Cairns, a five-star luxury hotel in Tropical North Queensland, Australia, upgraded its guest service by implementing Shiji's Infrasys POS, enhancing operational efficiency and guest experience. The hotel, with 255 rooms, now features faster ordering and real-time updates, improving service across dining venues. Shiji, a leading hospitality tech company, supports over 91,000 hotels globally, offering cloud-based solutions with over 5,000 employees worldwide.

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