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[email protected] (Anders Johansson)

51 posts
Businesswoman in a navy blazer sits by a large window, gazing at a cityscape with papers and glasses on the desk beside her.
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  • 6 min

80% of Hotels Spend Up to Two Days Weekly on Manual Reporting, Hindering Effective Forecasting and Decision-Making

📈 Across ten hotels, 80% spend up to two days weekly on manual reporting, with an extra day added by head office. This affects general managers' time, impacting growth. Effective forecasting involves four conditions: one definition, cadence, meeting, and escalation line. General manager turnover averages one every 2.5 years, mainly due to owner conflicts. To improve, align definitions, reduce redundant reports, and focus on forward-looking profit views to ensure reliable forecasting and enhanced group performance.
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Woman sits at a desk with two monitor screens showing charts, hand on chin in thoughtful pose during a nighttime work session with a coffee cup and highlighted documents nearby
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  • 4 min

HSMAI and ZS Study Reveals 39% of Revenue Managers Override Pricing Models Due to Poor Visibility

📈 HSMAI and ZS studied 145 revenue managers across 1,732 properties, revealing only 49% of their time is spent on revenue-generating tasks. Monthly forecasting is common, despite weekly demand shifts. Automation can reduce manual tasks, as seen at Classic Norway Hotels, which cut Excel use by 95%. Revenue managers override RMS price recommendations 39% of the time due to lack of reasoning visibility. Weekly forecasting, though less precise, offers better decision-making cadence.
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Businessman in a dark suit stands by a conference table with documents in a modern office overlooking a city skyline
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  • 3 min

General Managers Urged to Prepare Answers to Five Key Questions in Owner Meetings for Better Outcomes

📈 Every owner meeting revolves around five key questions: forecast confidence, variance drivers, competitive position, 30-60 day risks, and preemptive actions. Effective GMs prepare answers ahead, transforming meetings into briefings. Notifying owners of issues early averts trust damage, aligning all departments under one platform enhances readiness. Over half of CEOs and GMs experience isolation, impacting performance. Regularly update and integrate systems to foster transparency and prepare thoroughly for capital conversations.
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Businesswoman in glasses reviews financial data on two monitors displaying charts and a table in a dim office environment.
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  • 4 min

HSMAI Study Reveals Less Than Half of Revenue Managers' Time Spent on Revenue-Generating Work

📈 July's room bookings show an increase compared to last year, but clarity is needed on whether this is due to genuine pricing power or a mix of segment changes. HSMAI's study reveals that less than 50% of revenue managers' time is spent on revenue generation. With 2,988 rooms booked and a projection of 3,509 to 3,681 rooms, capacity limits and accurate forecasts are crucial for effective planning. Demand Calendar automates variance calculations for better decision-making.
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Rooftop infinity pool at sunset with lounge chairs and potted plants, overlooking a city skyline.
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  • 3 min

Hotel Groups Must Analyze Acquisition Costs Per Channel to Improve Profit Margins Amid Rising Expenses

📈 Costs in the U.S. hotels rise by 4% annually while GOP margins decline. With 10 hotels, diverse commission structures and marketing budgets create inconsistencies, hiding true acquisition costs per channel. Groups identifying and solving this issue focus on per-channel visibility, revealing unprofitable channels and adjusting strategies accordingly. Three recommended steps: calculate acquisition costs for one hotel manually, compare channel contribution with RevPAR, make data-driven channel decisions. CEOs can improve margins by optimizing existing demand.
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Businesswoman standing by floor-to-ceiling windows, gazing at a coastal city as dark storm clouds approach.
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  • 3 min

80% of Hotels Spend Up to Two Days Weekly on Manual Reporting, Impacting Revenue Management

📈 Knowing the cause of a soft month early can make a difference. In week two, issues like non-repeating citywide events and closer-to-arrival bookings are evident. 80% of hotels spend up to two business days weekly on manual reporting, yet miss real-time insights. A demand misread of 8-12% at a 200-room hotel can cost €250,000 annually. Recommendations: log causes in real time, forecast beyond rooms, and align variance format with the GM. This reduces reconciliation time and aids strategic focus.
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